Is anyone having a difficult time logging onto Member Services?

[DenLo]

I'm on Safari, Lion (I haven't upgraded yet) and I'm not having any problems with either website, except I cannot link (from My Profile on the WDW website) my DVC membership to My Disney Experience. It's the same location where you link your AP membership. I can manually add each reservation but it won't automatically bring up my reservations.

 

[b-1]

now I've tried chrome on my work computer, firefox and safari on my laptop. still get the account activation screen. member services says they are working on some technical issues. I was hoping there would be more of us who can't log in so that the technical issues would get resolved faster!!

 

[michelleiada]

now I've tried chrome on my work computer, firefox and safari on my laptop. still get the account activation screen. member services says they are working on some technical issues. I was hoping there would be more of us who can't log in so that the technical issues would get resolved faster!!

I called them yesterday. I'm having the same problem. Never had a problem prior to yesterday! Hope they get it fixed soon!

 

[Happy99]

has anyone emailed DVC about this issue? I did email them when it happened to me the other day. On past emails they have answered quickly on this no answer yet other than the auto reply

I think that it would get them moving quicker if more of us email them?

still having the same issues today

 

[DVC-Don]

I rattled around in the members site this morning without any issues about 10 AM.

 

[teriyaki]

Tried Safari and Google. I've emailed twice. I can put in my user name & password, then it takes me to that #%+! link accounts page.

 

[deb010305]

Glad to see I'm not the only one trying to log onto the DVC members website and then gets directed to the "link my accounts and set-up my account" page.
I called MS and they said it looked like I had never set up my online account...but wait...it also showed that I had made my most recent reservation online, through the website, the same one that it says I never set up an online account on !!
Talk about technical difficulties !
I was told there is a problem with the website, and they are working to fix it, and I should try back in a day or two...in other words, we have no clue what is wrong, but maybe it will fix itself !

 

[erionm]

I found out what my problem was. When I first got access to dvcmember.com, my login was my email address. I called MS and they said you couldn't use an email address as your login, so they gave me a new activation code and I had to create a new login ID.

DVCMember.com Problems?

Of those here that are having an issue logging on, is your user name your email address?

 

[jekjones1558]

I am NOT having problems (hope I didn't just jinx myself) and my user name IS my email address.

 

[erionm]

My partners stopped working yesterday and the user name is his email address. Mine works fine and it's not an email. Just trying to see if there is a pattern, or if MS is just trying to cover up for bad IT.

 

[michelleiada]

I'm so tired of Disney's websites. Everything else Disney does they do well but when it comes to their websites they are AWFUL. I would really like to log on to DVCMEMBER but can't. FIX THE PROBLEM PLEASE!!!!!

 

[KSDisneyDad]

I can't get it to work either. And of course, DVC member sevices is closed for the night. I guess I'll have to wait for a time that's convenient for them.

 

[michelleiada]

I can't get it to work either. And of course, DVC member sevices is closed for the night. I guess I'll have to wait for a time that's convenient for them.

I hate that! If you want to book something you can't do it at a time that's good for you...it's not right. You have to wait to call. That is unacceptable in my opinion! You could be loosing out on a certain accommodation because some people still are able to access the member site.

 

[Doodledogs]

I get that same link your accounts screen too! So frustrating. I called member services today and waited on hold for 10 minutes. When I finally got a person, he said he would put a ticket in for me and I should hear something back in 3 to 5 days!!! My ID is my email address as well. Sure would like to login now.

 

[Miz Diz]

Someone at dvcmember got me in a couple of days ago. Now I can't even get the website to come up to put in my username/password.

Disney's websites really stink.

 

[Nicoal13]

I can't log in either. I get the "link accounts" page.

I've booked our last two trips using the online booking system. And my user id is my email address.

Disney has horrible websites.

 

[jimim]

I've been trying to get on for a week now. Someone from IT was suppose to email me. Nothing as of Thursday night still. Giving it till wed and then call again. Glad I don't need to do anything really for our 2 trips coming up.

Sent from my iPhone using DISBoards

 

[michelleiada]

Will cant get on. Unacceptable!

 

[Doodledogs]

Had a friend try her login and she gets the link your accounts page too! Guess I need to call again and complain.

 

[michelleiada]

Had a friend try her login and she gets the link your accounts page too! Guess I need to call again and complain.

I DID call to complain but it didn't do any good!