Mazzy
Planning for 2019
- Joined
- Mar 3, 2000
.. and what I read there has made me SO angry!
I was checking to see whether they still had the personal DVDs in Upper Class, and couldn't believe what I read there!
VA are updating their inflight entertainment system in all classes to include choice of video on demand, wider choice, rewind, fast forward, pause and will be adding more features in the future.
If they can afford to do all this, why can't they afford to hold a couple of DVDs on the plane for deaf customers?
I tell you, I am absolutely seething about this, and will be ringing Customer Services tomorrow to tell them what I think. To blame the demise of captioned films on lack of funds due to Sept 11, then to read of their GRAND PLANS for the future, which exclude anyone with a hearing loss has made me so angry, I really wish I had never booked with them!
I was checking to see whether they still had the personal DVDs in Upper Class, and couldn't believe what I read there!
VA are updating their inflight entertainment system in all classes to include choice of video on demand, wider choice, rewind, fast forward, pause and will be adding more features in the future.
If they can afford to do all this, why can't they afford to hold a couple of DVDs on the plane for deaf customers?
I tell you, I am absolutely seething about this, and will be ringing Customer Services tomorrow to tell them what I think. To blame the demise of captioned films on lack of funds due to Sept 11, then to read of their GRAND PLANS for the future, which exclude anyone with a hearing loss has made me so angry, I really wish I had never booked with them!