wdwphanatic
Mouseketeer
- Joined
- Sep 29, 2001
I'll try to post a more detailed trip report soon, but just wanted everyone to know that we enjoyed our stay at HRH from 2/12 to 2/16. I would say that the service was quite good overall, the amenities plentiful and proximity to the parks excellent. The only negatives were, IMO, rather lackluster housekeeping and very expensive food...
We checked in around noon or so and our room wasn't ready 'til 3:55 pm! It wasn't cleaned particularly well (looked like the previous occupants left about 10 minutes prior and they scrambled to get the room done by the 4 pm deadline!)... Another day, we returned to our room at 4:15 pm and it hadn't even been cleaned yet!
The food was also ridiculously expensive at the hotel, IMO... If you can believe it, they charge $6 for a peanut butter and jelly sandwich (admittedly, it did come with fries that my DS didn't want!)... The breakfast buffet is $15 for adults ($8 for kids), which seems a bit steep as well, though they did have a fairly good selection of items. There is no a la carte menu at all, so if you or your kids only want a bowl of cereal, a bagel or donut, you have to go to Emack & Bolio's (which is also insanely expensive)... All in all, I wasn't thrilled with the breakfast and lunch options at the hotel.
Despite these negatives, the hotel is beautiful and phenomenally convenient to the parks and CityWalk, which was great. We walked everywhere and took the water taxi a few times at night, which we enjoyed. Everyone at the hotel really tries to make you feel special, which isn't always the case at other hotels I've visited in recent years. Because we were Loews First members, they upgraded us to a pool view room, which was an added bonus. Although the view wasn't unobstructed (we mostly saw palm trees!), it was still a nice gesture on their part, especially considering the fact that the hotel was booked solid for Presidents' Day weekend!
I took a peek at PBH as well, and it seemed very quiet and remote to me... For our group, I was definitely pleased that we chose HRH. The atmosphere of the hotel was very upbeat, hip and fun, which our kids loved. It's also just as elegant and beautifully appointed as PBH (from what I saw), which I really liked. I would have loved to have made it over to RPH, but ran out of time!
If anyone has any questions, let me know... I'm happy to help! Everyone here was so great when I was planning my trip, I'd definitely like to return the favor!!
Happy trails,
Sarah
We checked in around noon or so and our room wasn't ready 'til 3:55 pm! It wasn't cleaned particularly well (looked like the previous occupants left about 10 minutes prior and they scrambled to get the room done by the 4 pm deadline!)... Another day, we returned to our room at 4:15 pm and it hadn't even been cleaned yet!
The food was also ridiculously expensive at the hotel, IMO... If you can believe it, they charge $6 for a peanut butter and jelly sandwich (admittedly, it did come with fries that my DS didn't want!)... The breakfast buffet is $15 for adults ($8 for kids), which seems a bit steep as well, though they did have a fairly good selection of items. There is no a la carte menu at all, so if you or your kids only want a bowl of cereal, a bagel or donut, you have to go to Emack & Bolio's (which is also insanely expensive)... All in all, I wasn't thrilled with the breakfast and lunch options at the hotel.
Despite these negatives, the hotel is beautiful and phenomenally convenient to the parks and CityWalk, which was great. We walked everywhere and took the water taxi a few times at night, which we enjoyed. Everyone at the hotel really tries to make you feel special, which isn't always the case at other hotels I've visited in recent years. Because we were Loews First members, they upgraded us to a pool view room, which was an added bonus. Although the view wasn't unobstructed (we mostly saw palm trees!), it was still a nice gesture on their part, especially considering the fact that the hotel was booked solid for Presidents' Day weekend!
I took a peek at PBH as well, and it seemed very quiet and remote to me... For our group, I was definitely pleased that we chose HRH. The atmosphere of the hotel was very upbeat, hip and fun, which our kids loved. It's also just as elegant and beautifully appointed as PBH (from what I saw), which I really liked. I would have loved to have made it over to RPH, but ran out of time!
If anyone has any questions, let me know... I'm happy to help! Everyone here was so great when I was planning my trip, I'd definitely like to return the favor!!
Happy trails,
Sarah
