We got the paper last year when we stayed, and I asked a couple of times for the cookies and milk for the kids, but was told both times that since I got the entertainment rate we were not entitled to it.
Since I again made a ressie for this year using the entertainment card, I am not expecting to get anything but I think some people who stayed there with an ent. rate did get theirs.
guess its the luck of the straw! At any rate, I can make really good chocolate chip cookies so its not really a big deal.
Did you book with the entertainment card?
Now that I think about it, when I made the reservation, I told her we were loews members, but on the confirmation I got in the mail, our numbers are not even on it.