I sold an item on ebay--unfortunalty it was lost--going back and forth with the post office and not getting anywhere I did refund the buyer
I tried filling out the form for a refund since the package did have insurance on it and I couldnt get it to send
then I started calling and filling out any forms I could find about lost packages
the number I called for the post office the recording said they woiuld call back when it was my turn which what a surprise when no one ever called back
the second I tried I just waited on hold the recording said to minutes which turned into an hr wait
person there just told me to fill out the forms when I told them thats what I already did there wasnt much else they could do
I even tried the post office where I mailed it from the person there was going to give me the number for customer affairs which I already called and no one answered
at one time I did get a message that said the package was scanned in Atlanta GA but nothing else
if it was scanned there why wasnt sent on its way to VA
sorry if I seem furstrated but now Im out not only the item but also the refund and all I get is the run around--I have my doubts on the insurance they make it sound like such a great thing till you try to use it
so what IM looking for is a number for filing a complaint if anyone knows of a different number besides the 1800 275-8777
any other tips would be helpful as well
thanks
I tried filling out the form for a refund since the package did have insurance on it and I couldnt get it to send
then I started calling and filling out any forms I could find about lost packages
the number I called for the post office the recording said they woiuld call back when it was my turn which what a surprise when no one ever called back
the second I tried I just waited on hold the recording said to minutes which turned into an hr wait
person there just told me to fill out the forms when I told them thats what I already did there wasnt much else they could do
I even tried the post office where I mailed it from the person there was going to give me the number for customer affairs which I already called and no one answered
at one time I did get a message that said the package was scanned in Atlanta GA but nothing else
if it was scanned there why wasnt sent on its way to VA
sorry if I seem furstrated but now Im out not only the item but also the refund and all I get is the run around--I have my doubts on the insurance they make it sound like such a great thing till you try to use it
so what IM looking for is a number for filing a complaint if anyone knows of a different number besides the 1800 275-8777
any other tips would be helpful as well
thanks