Marionnette
Children see magic because they look for it
- Joined
- Sep 26, 2009
Renter = the person who paid for a DVC member to make a reservation for them.you are basically a no show for the renter. You paid him, so he has his money...but canceling so close to the vacation doesn't give them enough time to do anything. So...the renter in not required to give you your money back.
Insurance, should be paying you directly to cover for the fact the renter will not be paying you back.
Now, if you did contact the renter.....and he can find a buyer for those points in short notice, or if he can bank them in any way...it actually allows the renter to rent those points twice and get paid twice.
The OP is a renter, not the owner. The owner is not required to give the renter their money back under the terms put forth by the 3rd party agency that they both used for this transaction.