ILoveMyDVC
DIS Veteran
- Joined
- Aug 24, 2000
HH is a booking category, but costs the same points as the non-HH category.
Thanks - I didn't realize that - thought it used more points.
HH is a booking category, but costs the same points as the non-HH category.
In 19 years of ownership, when I’ve made a request, a very general request (higher floor, Turtle Pond etc) I’ve always gotten it, lucky I guess, there’s a 1st for everything. What torcs me, I arrived at 1:15 and apparently the room was ready, yet no text, e-mail or smoke signal was sent. This happens 4 out of every 5 stays, so what’s the point of doing online check-in. Going back on 10/01 but it’s Kidani and I always get the text there, but I Nov for OKW, I want see if the app will show me the room number, that would be the true test, if it’s been assigned and just the function of texting is the problem.
creepy crawly's....lol......i dont let trivial things like that bother me.
I notice this happens a lot. I'll do check in and put arrival time and then months later it's done and says midnight as arrival. Also, can't select any room location requests anymore. What's up with that? But when I fix and then weeks later I'll check again and my details are gone again. Seems like their online check in is faulty.
And funny thing is...I have booked OKW like 3 times for my MIL and FIL and always put in ground floor request due to medical reasons (bad knees) and am ALWAYS told the 'it's not a guarantee' bit. First 2 times they got 1st floor and then last time they get 2nd. We want 1st floor and others want top floor and we get opposite. I think they just don't look at requests anymore. I usually call the OKW ground floor for inlaws in to MS.
Yep. Because of that my inlaws requested I book them elsewhere the next time and I booked them BCV and that's their new fave. (they have stayed SSR, AKV, OKW and now BCV).That’s what I don’t like at OKW. I can’t climb stairs either (also bad knees), yet they refuse to make first floor a medical necessity. I even tried contacting MS-no luck
They will but you have to do a HC room. Otherwise it's just a request though they often will meet the request.That’s what I don’t like at OKW. I can’t climb stairs either (also bad knees), yet they refuse to make first floor a medical necessity. I even tried contacting MS-no luck
Yes, funny BUT much appreciated (from one who has listened to various herds when staying below top floor).
creepy crawly's....lol......i dont let trivial things like that bother me.
And not always easy to get. I waitlisted for okw hosp house and my efforts were a waste of time.
So agree, with any resort, DISNEY or elsewhere , late arrivals get the last rooms in the house. Sometimes can’t be avoided, but that’s the reality I have to believe.I believe that the later you arrive, irregardless of online check-in, the more apt you are to have a less than stellar accommodation. And some resorts, OKW being amongst the guilty, don’t give you a room assignment for that very same reason! Last year, one of my F&W weekends, I arrived at midnight, had done online check-in, but still had to go to the lobby, no text, no e-mail, hard to know where your villa is. 1st time I ever landed by the noisy bus turnaround by the highway. BLT, AKV, always get texts, OKW never!
So agree, with any resort, DISNEY or elsewhere , late arrivals get the last rooms in the house. Sometimes can’t be avoided, but that’s the reality I have to believe.
a woman , traveling alone with 3 doors open ? I want to know what was going on in there? yeah, I would have moved too, and raised hell about no room at 10pm. check in is 4pm. and for what we pay... I want what I paid for. I have had problems like this at OKW many times and found out it it used as a training center( one of the many), I love how big OKW is, plus the newer pool is amazing, however it's location stinks and the busses used to be the slowest in the DVC chain. I have heard that was fixed?Was your room not ready or did you just not get the text? The former would be an issue, the later just an aggravation at 10 pm. Room assignments are not guaranteed, unreasonable to be moved for that reason alone.
That wasn't the issue I responded to. My question was whether the room wasn't ready or they just didn't get the text. As for the doors being open, I agree it's an issue but there are potentially better ways to handle it than moving rooms as I addressed in my second post on this thread.a woman , traveling alone with 3 doors open ? I want to know what was going on in there? yeah, I would have moved too, and raised hell about no room at 10pm. check in is 4pm. and for what we pay... I want what I paid for. I have had problems like this at OKW many times and found out it it used as a training center( one of the many), I love how big OKW is, plus the newer pool is amazing, however it's location stinks and the busses used to be the slowest in the DVC chain. I have heard that was fixed?
a woman , traveling alone with 3 doors open ? I want to know what was going on in there? yeah, I would have moved too, and raised hell about no room at 10pm. check in is 4pm. and for what we pay... I want what I paid for. I have had problems like this at OKW many times and found out it it used as a training center( one of the many), I love how big OKW is, plus the newer pool is amazing, however it's location stinks and the busses used to be the slowest in the DVC chain. I have heard that was fixed?
Non issue until it becomes 4pm. But 10 PM is later than 4 p.m.
<rolling stones> once said "you can't always get what you want"
Dont understand the issue
I think thats just crazy to expect to have a new room because someone left a door unlocked. Unless you are saying this is hours after you checked in.
Not just unlocked - the door over the canal was wide open for hours and hours assuming housekeeping finished by 4.
The boat captain explained about the snakes in the canal. on video. I have it. The front door could not lock at all. Engineerig spent 45 minutes with 2 guys to fix it. We both had work equipment with us.
you need a drink and need to relax
ROFL, I like the lizards, but having woke up looking at one next to me on my pillow, I want a new room as well, YIKES!Ummm...if she checked in at 10PM-- doesn't that mean its an issue since its after 4PM???
Also...the point wasn't getting another room because the door was unlocked...it was left wide open. It is now 10pm at night in Florida. Lord only knows what creepy crawly's came in. I wouldn't want a room either if the door was wide open for who knows how long. That was careless on Disney's fault for leaving the door open like that.
we go a lot, and I can tell you Disney does many things extremely well, their computer system, not so much. Since the beginning of magic bands, I have been there maybe 6 times. most recent a few weeks ago. we have NEVER not had at least two issues with magic bands. NEVER! however, this visit we noted they are getting better at resolving them faster. we always carry hard copies of tickets, or pictures of receipts on our phone. Also, we have the concierge double check our bands for next days tickets and stuff fast passes included. It catches a couple things a trip doing that and is so worth NOT waiting in the parks, with excited, anxious Kids. I have a love hate relationship with my bands.I may have inadvertently discovered a cause for some of your check in issues...
I was checking our online check in for an upcoming stay and on the surface everything seemed okay. We've done online check in dozens of stays previous... This time, at a first glance everything said "you're all set!" implying that our previous information was there.
On a whim I hit the little "display more information" button.
The notification telephone number / text number was blank and the status said "not enrolled."
Our arrival time was listed as "after midnight."
We've never manually chosen 'after midnight' as our arrival time. And I know I have entered our cell phone number in the past. So where this new information / missing information came from is anyone's guess.
Morale of the story, check the details I guess.
The OP just didn't get the text with the room info. The room was ready when they arrived at 10PM. They did not like the assigned room though and asked for a different one - that ended up having the slider left open.
I'm going to do this speech to text so forgive the grammatical errors
number one arrived at 10 p.m. still no room assignment
number two went to desk they had me on ground floor even though every single time I stay in every single time I spoke to them and we're talking about what 18 hours ago I still reiterated my request for the top floor
number 3 they didn't need anything for me to check in I had indeed done it online I'm a pro I've been at this for a long time number for they gave me one of my favorite rooms in the entire Resort I climbed up here dragging all of my luggage -.my choice.- before anybody flames me - to be on the top floor I traveled alone this evening so I hauled it all up
number 5 I did my regular room check because I do travel alone as a female and I want to know what's in the room and was horrified to go in the bedroom and find the balcony door wide open at 10 at night so now I'm waiting for bell services to come to move me to another room in another building because they don't have any others in this building
PS Deb if you see this it is horrible the decor is beyond words it's looks like they took the bed from Polly and the top of the Hope Chest from Grand Floridian clearly the rug and pillows are meant for The Yacht & Beach Resort the rainbow chairs are filthy in the kitchen the granite is from some cheap motel somewhere and it doesn't match so it's one kind on the island and a different kind in the kitchen it really looks disjointed and bad oh it looks like Animal Kingdom valances and shades it looks like they took all the leftovers from all the other Resorts and shove them into here sorry to be such a drag I am thrilled to be here