Anthony1971
DIS Veteran
- Joined
- Mar 11, 2005
We stayed at OKW a week ago and have now recived a card in the mail to take a survey about our experience. I have not logged on yet to see what it is about. Any one else get this? Does OKW really care as the post card claims? or is the tied to the recent extension offering?
I have not decided which way I will be going with this survey as it does seem that some of the CM are defensive lately. I requested a full size crib, not a problem in the past, this time a get a whole story about how it is just a request and we may not have any........ So I asked if they can not find one what is the next step... like can you suggest a place to rent one.. No answer.. I have no problem with that. In fact I was prepared to rent one the first time I needed it and when I called to make the reservation MS told me they have full size cribs and not to rent one. In the end they delivered the crib but why all the drama... If we don't have one you can rent one here or use the Pack and Play DONE. The rest of the trip was great and I did see CM's go out of thier way to spread a little magic...
I have not decided which way I will be going with this survey as it does seem that some of the CM are defensive lately. I requested a full size crib, not a problem in the past, this time a get a whole story about how it is just a request and we may not have any........ So I asked if they can not find one what is the next step... like can you suggest a place to rent one.. No answer.. I have no problem with that. In fact I was prepared to rent one the first time I needed it and when I called to make the reservation MS told me they have full size cribs and not to rent one. In the end they delivered the crib but why all the drama... If we don't have one you can rent one here or use the Pack and Play DONE. The rest of the trip was great and I did see CM's go out of thier way to spread a little magic...