We will be visiting Universal over the Easter holiday. I have booked two nights at the portofino Bay hotel through HotelKingdom.com. I have read some disturbing reports that people were denied a room( that was previous reserved)and were sent to another hotel because they were over booked or people refused to leave. I amlooking forward to staying at the Portofino hotel and staying at a different hotel would not be acceptable. Is there something I should be concerned about and what can I do to prevent this from happening to us? Thanks,