We used them last year, we also got a minivan, and they were by far the cheapest at that time. They were very quick at the counter and pick-up and return were under 5 minutes. They gave us a minivan with under 6000 miles, it was great. You do have to take their shuttle bus to pick up your vehicle, it's a minor inconvienience. I'd use them again if they have the best price when I go.