I have had a less than desirable experience with Greenburg rentals in just my inquiry stage. They were "too busy" to answer my questions. They even asked how could I expect them to answer my questions when I was calling/emailing at a very busy time of year for them. (Granted, I waited two weeks to get a reply.) Then, once I was able to get the owner and told him everything, he turned it around to be my fault. He was sorry I felt that way, not sorry it happened. And, as I read negative reviews online and on FB, they actually always turned it around to being the customers fault. This make me very nervous to use them since we wil be staying a little over a week with 2 kids and 2 pups in tow. Does anyone have a company they TRUST to stand up to the level of customer service I have some to appriciate at Disney? TIA! (I have googled and called those I have found. No newer, dog friendly units available.)