As soon as we walked off the bus, we were greeted with a Poly CM with an iPad. She said we would be checking in through the CL Hawaii building. We walked past the front desk staff in the main lobby and I was hit by the best scent in the world, the Poly GCH smell!! And the waterfall was still running!!!
There had been rumors that the waterfall was closing any minute, and sure enough, our last day, they started boarding it up completely.
The CM had given us our Leis and we officially looked like we belonged.
We were walked into the Hawaii building, with wide smiles and big expectations!
But then
..well, some disappointment. Ok, I fully realize I am about to complain about this experience when I know there are many tragedies in the world. But hear me out. I had read about the great CL CM at Poly and how they make you feel so welcome, so I had too high of expectations.
We walked in with our Leis, and the CM who brought us in pointed us towards the check-in desk. The CM at the desk barely made eye contact, got up and started rummaging around in different cabinets. We were not sure what was going on, but sat ourselves down. Then the CM who brought us in, leaned against the wall where another CM was standing and they begin to complain about how much longer their shift is, both completely ignoring us. Finally, the other CM who was rummaging around, finds a plastic bag of Leis, takes 2 out and turns to us and says Oh, you already got them.
At this point it is 10:31am, and he says, if you want to get something to eat, you better hurry upstairs. The one CM leaning against the wall, shouts out to Will, they are going to be closed. Maybe if you knock on the door, they will get you something. Now sweet Will has no idea what he is talking about. Knock on what door? Who? Where? So the guy says to him again, just knock and see if they can get you something. Eventually, the third time he tells Will to go, he finally, with a slight sigh, says he will show Will where to go. So I was left to check us in, which went fine, but with no more fanfare, dare I say less fanfare, than when un-club level! I was just thinking maybe they'd offer us some water? Ask us where we are from? Maybe throw an Aloha our way?
Once we experienced the 2 CM whining about their shifts in the first hour of our trip, it seemed like we noticed CM complaining everywhere we went. Bus drivers, boat captains! I am not sure if this has always happened and after our initial experience we just noticed it more? Like when we were eating in the lobby, a phone rang in the back room and the CM cleaning shouted out If they are calling to ask me to work longer I am telling them NO!. On the boat, the captain was complaining about the upcoming 24 hour party and what a stupid idea it was and how the boats barely could take that abuse. Our bus driver, since it was just Will and I, seemed to feel free to complain about his views on guests and how the whole bus system worked. It was crazy! So much complaining!!! I just hold CM to a higher standard than I do other employees. I cant imagine how hard it must be to work in the service industry. When I am on vacation though, I dont want to hear complaints! Do that behind the scenes!
Rant over
.
We were not celebrating anything specifically so there were no buttons needs! There should be a Im not at work right now! button!
By now it was 10:45am and our room was not ready. I had requested 3rd floor level, to be as far away from bungalow construction possible, but those rooms are all TPV now. So, second floor it is! No balcony (again! 3rd time in Poly and never given a balcony or patio
.First world problems). Our luggage was stored for us so we washed our hands (plane germs be gone!!) and hit the leftover breakfast offerings! It was really nice of the kitchen staff to give us some food even though they closed up at 10:30am. Got to get our money back
It was a cold bagel and some POG juice and a diet Coke. Ive had worse.
Once we had some food in us it was time to hop on the monorail...because we were starting off the day right, with MK!
I can't get past this...too funny 
Oh and your Magic Bands look great! I never would have thought of Duct Tape!
