- Joined
- Nov 7, 2010
I'm guessing you happened to check as they were updating their website.So weird, when I copied them they were two different dates. Thanks!
I'm guessing you happened to check as they were updating their website.So weird, when I copied them they were two different dates. Thanks!
That’s happened before. I think their webmaster is probably overworkedSo weird, when I copied them they were two different dates. Thanks!
Are people still seeing a lot of flights changing? I was looking at a June flight last night and today it’s no where to be found (unless I put in the wrong date, which is definitely possible). Just wondering if I should be on the lookout for flights to still be cancelled/changed at the last minute.
Depending on what category of flight you booked, 'Wanna Get Away' etc, they may/may not be willing to offer you a refund since they rebooked you on a flight that you chose not to take. I understand you just wanting to get home but I wouldn't assume you'd receive a refund unless they guaranteed that to you when you spoke to them. What did SW say to you about refunding a portion of your flight when you spoke to them about driving home?We missed our connection last night in St Louis due to a weather delay. They rebooked us on a Thursday morning flight, but we were able to rent a van and drive home today. How soon do I need to call about a refund of the portion of our flight we won't use? I'm so exhausted, I wish it could wait for tomorrow. But tomorrow is that replacement flight. Do I need to call before that flight takes off?
I called this morning before our flight was to leave St. Louis and they were able to refund the entire ticket, including Earlybird but excluding fees. I'm very happy! She said basically since they were unable to get us from point A to point B, we could get a refund. YMMV, of course.Depending on what category of flight you booked, 'Wanna Get Away' etc, they may/may not be willing to offer you a refund since they rebooked you on a flight that you chose not to take. I understand you just wanting to get home but I wouldn't assume you'd receive a refund unless they guaranteed that to you when you spoke to them. What did SW say to you about refunding a portion of your flight when you spoke to them about driving home?
That is GREAT news!I called this morning before our flight was to leave St. Louis and they were able to refund the entire ticket, including Earlybird but excluding fees. I'm very happy! She said basically since they were unable to get us from point A to point B, we could get a refund. YMMV, of course.
The release dates do fluctuate, especially with the current uncertainty with the Max 8's. You may want to bookmark this link as it will give you up-to-date information about the next release date: https://www.southwest.com/air/flight-schedules/.After being on hold for 45min with SW, that's what I was told. But thank you anyway.
Weird question but, do you have a long password for your SW account?I'm getting a really weird error message (400620347) on both the SW app and the website and wondered if anyone else had this issue. I have two flights this summer and it's only appearing for one. On the app, I can't even look on the reservation when I click on it. On the website, I can click on the website but then can't change anything (add EBC, change the flight, etc.). I called and the CS rep said there's no issue with the flight or reservation. I googled and it seems it's an issue with a number of people on the SW forum but there's no solution. Deleted and reinstalled the app and same thing happens. My big worry is that I won't be able to check in for the flight or print my boarding passes. We're still two weeks out and I'll call back and try to talk to someone in IT. But I just was posting here in case someone else had this issue.
I'm getting a really weird error message (400620347) on both the SW app and the website and wondered if anyone else had this issue. I have two flights this summer and it's only appearing for one. On the app, I can't even look on the reservation when I click on it. On the website, I can click on the website but then can't change anything (add EBC, change the flight, etc.). I called and the CS rep said there's no issue with the flight or reservation. I googled and it seems it's an issue with a number of people on the SW forum but there's no solution. Deleted and reinstalled the app and same thing happens. My big worry is that I won't be able to check in for the flight or print my boarding passes. We're still two weeks out and I'll call back and try to talk to someone in IT. But I just was posting here in case someone else had this issue.
Weird question but, do you have a long password for your SW account?
You don't have to log into your SW account to check in for your flights or print your boarding passes, so if you're still having issues, you can check in with just your confirmation number and passenger names.
I'm not having issues with my account on the app or online.
You're right, 10 isn't overly long. Like you, I googled the error code and that was the only solution I saw suggested. Hopefully this gets resolved for you.It's ten characters, which I don't think is too terribly long. I saw on the SW community site that some folks changed the password and it fixed the issues. What confuses me is that it's only an issue with one of the flights I have booked.
I changed the password and still no dice. It seems related to that specific reservation some how. Very weird.You're right, 10 isn't overly long. Like you, I googled the error code and that was the only solution I saw suggested. Hopefully this gets resolved for you.
If you do decide to update your password, it would be interesting to see if this fixes anything.
This is an example when I hope tomorrow's upgrade the boards are getting would allow me to add a . Hope you can find a resolution!I changed the password and still no dice. It seems related to that specific reservation some how. Very weird.
This is an example when I hope tomorrow's upgrade the boards are getting would allow me to add a . Hope you can find a resolution!