I got this same email. Our 8/3 flight to MCO changed flight numbers, but kept the same time.I received an email last night saying our flights on 7/17 were changed and I was given the opportunity to change them. But the only thing that looks like it was changed was the flight number. The times are still the same.
We have been wanting to change our flight to an earlier time that day anyway so we may just take advantage of the change option lol.I got this same email. Our 8/3 flight to MCO changed flight numbers, but kept the same time.
Having the same issue with a flight that I also modified to a cheaper price. I can see the reservation on the desktop site but can't do anything to do. If I click change reservation, I get an error code with a long error code. I can't see it on the app either. Another flight I have is fine.Anyone else get an error message when trying to look at the flight details on an upcoming flight? I cannot see my flight info going to Orlando at all. No matter how I try to pull it up on the app or the website. I just get an error message. I can see I have a flight but that is all (on the app). I can see the details of my return flight. I called and they verified my flight info but if I wanted to change anything I can’t because I have absolutely no way to pull up my reservation. I just hope I can check in for the flight - although I guess it isn’t a big deal since we did early bird (thankfully!)
Having the same issue with a flight that I also modified to a cheaper price. I can see the reservation on the desktop site but can't do anything to do. If I click change reservation, I get an error code with a long error code. I can't see it on the app either. Another flight I have is fine.
I actually just called and tried to add middle names to those tickets but he said to do it when we were 30 days out. I didn't mention the issue of the app. I needed to add the middle names because we just applied for precheck and I will need to add our numbers to our tickets and the names have to have the middle names.
From doing some digging on Google, I read that we may not be able to check in online. We also have early bird so hopefully that works like it should. I guess we would have to print boarding passes at the airport. Someone online mentioned you could call in and making sure you are checked in at the 24 hour mark.
This is just making me worry because that's what I do!
To those who are having Southwest concerns and issues and are not able to get resolution by calling Southwest or simply can't wait on hold too long, you may be able to get more prompt assistance on Twitter. They can't resolve all issues, but I have had success, recently, with a problem.
Be prepared to DM your confirmation number and the problem or question for which you need assistance. They usually respond to your initial tweet very quickly.
https://twitter.com/SouthwestAir/with_replies
Let us know what you find out. I just used Facebook messenger to add middle names to our SW accounts because I read if they aren't on there it could mess up precheck. Now just to wait until 30 days out to add the middle names to the tickets.Good idea. I just sent them a message
Let us know what you find out. I just used Facebook messenger to add middle names to our SW accounts because I read if they aren't on there it could mess up precheck. Now just to wait until 30 days out to add the middle names to the tickets.
I will comment if I hear anything from them.
We have flown with Southwest over a hundred times and never entered our middle names. Never had any problems. We use our Nexus cards to check in and they do have our middle names on them but I've never used them with Southwest.Let us know what you find out. I just used Facebook messenger to add middle names to our SW accounts because I read if they aren't on there it could mess up precheck. Now just to wait until 30 days out to add the middle names to the tickets.
Has anyone have insight into EB booking with SW switching flights around? I know generally you go to the bottom of the list when you switch flights but with SW being the one cancelling and rescheduling, I was hoping it wouldn’t effect my group to much. I paid for EB when I purchased our flights back in October, cancelled and rebooked a few weeks back. Huge time difference.
Has Southwest changed their policies? I went to change my flight, because the price dropped and it will only let me change it, but I can't get a credit any longer. These are Wanna Get Away flights that I have previously changed and gotten a credit on.View attachment 397002View attachment 397003
On May 29, 2019 we will open our schedule for sale through January 5, 2020. This date is subject to change! Please check back frequently.
oh that's awful for those of us waiting to book our Nov 3 flights home.Next schedule extension pushed back
Well...it’s just 6 more days lol. Awful seems like a strong wordoh that's awful for those of us waiting to book our Nov 3 flights home.
Next schedule extension pushed back