whois figment
Mouseketeer
- Joined
- Sep 4, 2001
Has anyone else problems canceling connection memberships? I decided that the membership really was not worth it for what I would use. I called and cancelled during the free trial yet they still charged my debit card. I called and they said I had 2 accounts and I canceled my other account? I only had one account I canceled using my membership account number I have the reps Id number and yet it was never cancelled. The rep on the phone this time refused to let me talk to a supervisor. Told me he would cancel the account but it could take upto 2 months to the credit my account. After arguing that this was a debit card and should be credited with in a few days I was told that the credit took long beacause of the billing cycle of the card but if it is a debit card it should not take so long. So now I have a $69.95 credit out of my checking account not a real big deal but I have no idea what so ever whether this person actually cancelled the account or not.