• Controversial Topics
    Several months ago, I added a private sub-forum to allow members to discuss these topics without fear of infractions or banning. It's opt-in, opt-out. Corey Click Here

Recently completed a B2B on the Wish. Some thoughts...

mcd2745

These Mickey pretzels are making me thirsty!
Joined
Jul 11, 2010
Planned to get to this several days ago, but…life.

Wanted to throw out some thoughts from recently completed B2B on the Wish.

I’ll start with the B2B process. First time ever doing B2B and found the process incredibly disappointing. This may or may not be a result of the unusually large number of people doing B2Bs on the Wish during her inaugural season. I don’t know. I believe on other ships, they will have the B2B passengers gather in the same place – such as Cove Café – and then they are escorted off the ship together by a CM, and the whole process until you are back on the ship is expedited from there. Ultimately, you should be off the ship for the absolute least amount of time possible. We didn’t have that experience/process. There was no meeting/gathering point for the B2B guests. You just exited the ship and went through customs on your own, made your way to the testing tent, and if your party all were fortunate enough to test negative, you had to go back through the regular (and very long) check-in line with the “new” guests who were already arriving at the port. The whole thing should have been better managed and streamlined. The best part of doing the B2B? The two sailings got us to Platinim!

The ship itself is beautiful. As so many have already said, it is a total departure from the original four ships – which are all very much the same with regards to design/layout and the nautical décor. I found the Grand Hall stage not really utilized all that much – certainly not enough to justify the removal of a third elevator bank. The chandelier is gorgeous and what they do with the lighting and “kiss goodnight” is very nice. My #1 gripe is probably what they did the promenade deck (4). One of my favorite spaces on any cruise ship. I love sitting in a chair or lounger on the side of the ship and watching the sea go by. They have eliminated practically half of this deck on each side and have so few loungers. Very strange design. I know the runners hate it as well. Yes, there are a number of dead ends that leave you scratching your head a bit, but I did not have issues finding my way around after a day or two. I also don’t necessarily mind the idea of moving away from their usual adult districts – although, they kind of still have it IMO, as most of the bars/lounges are all stacked on top of each other on decks 3,4,5 midship. My main issue is with Luna (decks 4/5). I thought it was a very poor replacement for The Tube/Evolution or Fathoms/Azure. So many of the seats offer terrible views of the stage – or NO view at all. Also, it is completely open to the hallways on deck 5. So not really an enclosed venue. The one design change that was a big win was the multiple pools. This was a very smart move. Moving the adult pool/Quiet Cove area all the way to the aft of the ship was, in theory, a smart move also. It should eliminate the #1 complaint from the Dream/Fantasy of the kids going through the area as they are coming off/going to the elevators. However, they botched everything else related to it. It is U-shaped around the back of the ship, but you can only access it from the starboard side. It’s a dead-end on the port side. The one and only hot tub is in the middle of nowhere, nowhere near the heart of the adult area. The infinity pool at the center of the area is really nice with the tile loungers built-in, but unfortunately it should have been 3-4x larger.

Food is the one area where the Wish stood out. The quick-service on deck 11 is head and shoulders above the rest of the fleet with the addition of the BBQ and cantina. Pizza – when you could actually get some as they were always out and had people waiting for the next pies to be done – seemed improved also. One thing though, that area and all the seating around it was always unbearably warm and stuffy. For whatever reason, even with the ship in motion, air didn’t flow through the deck like it does on the other ships. Food in all the MDRs were up a notch or two as well. The only problem in the MDRs is that the tables are all soclose together and on top of each other. Makes it real difficult for the servers to do their jobs. The entertainment in Marvel and Arendelle were both fun, but Arendelle was the standout thanks to Oaken and the violinist. Did a Palo in dinner and food was incredible as always, although service was a little too slow (3 hours). I did hear the server from the table next to us telling his guests that the ship is still very much understaffed relative to where they expect to be when “fully” staffed. He said the staffing problem was the worst in Enchante, but is still an issue ship-wide. And the change to al a carte made the meal cost more than double what we paid prior to the change for basically the same amount of food.

Entertainment was okay. The “Seas the Adventure” show was cute, well-done, and about what you would expect. “The Little Mermaid” was disappointing to me. Wasn’t a fan of the changes to the story line. “Aladdin” (it’s very first performance on Wish -and the CD told us later that night the cast was super-nervous) was very good, and pretty much the same I remember it from the Fantasy. Some good musicians in the lounges as well. There was a lack of variety acts though. They seem to want to replace the variety acts with karaoke and silent DJ – which is rather unfortunate. I hope this isn’t a permanent, classic Chapek cost-cutting move...having guests provide the entertainment themselves instead of hiring actual talented performers to entertain guests.

Merch was a disappointment too. I had seen a few vlogs from the initial couple of sailings and saw some cool "inaugural sailings" items, but they were all out-of-stock I guess.

In the end, I would not hesitate to sail on her again. That said, I don’t see it happening as long as she is only doing the 3&4-night Bahamas itineraries. We prefer 7-nt itineraries, and spending 7 nights doing the B2B was not the same at all. There’s just a different vibe and/or dynamic on the longer itineraries.
 
Last edited:
In our experience, the B2B process goes either way. One year apart, pre-pandemic (well, the last one ended 2 days before the lockdown), we’ve had ‘get off the ship when you want up until 9AM’ and ‘everyone meet at the D-Lounge’. But, in both cases, we were able to check back in before anyone was allowed into the terminal.

The first time, we went through customs on our own, but we bypassed security and went back to check-in immediately. We had to wait in the Concierge seating area about 30 minutes before getting back onboard, around 9:45. The second time, we were whisked by a CM from the ship to the customs officer back to check-in and back onboard in 15 minutes. I guess they didn’t create a bypass procedure when they imposed testing between both cruises.
 
I guess they didn’t create a bypass procedure when they imposed testing between both cruises.
There isn't a bypass procedure. However, my B2B experience in February (when the Dream was still sailing the 3/4-night itineraries from Port Canaveral) was that we gathered in the pub and then a cast member escorted us through customs, escorted us to the testing tent, and then escorted us back to the terminal where we went through security and check-in and then waited until they were ready for us to reboard. Even with the PCR testing between cruises, we still got back onto the ship quite a while before anyone else did. They still had free snacks and drinks at Cove Cafe, too.

So, I guess I don't know why they aren't doing that for the Wish now. Maybe, as @mcd2745 suggested, there are just too many guests sailing B2B? That doesn't make much sense to me, but I can't think of why else it'd be different.
 
Planned to get to this several days ago, but…life.

Wanted to throw out some thoughts from recently completed B2B on the Wish.

I’ll start with the B2B process. First time ever doing B2B and found the process incredibly disappointing. This may or may not be a result of the unusually large number of people doing B2Bs on the Wish during her inaugural season. I don’t know. I believe on other ships, they will have the B2B passengers gather in the same place – such as Cove Café – and then they are escorted off the ship together by a CM, and the whole process until you are back on the ship is expedited from there. Ultimately, you should be off the ship for the absolute least amount of time possible. We didn’t have that experience/process. There was no meeting/gathering point for the B2B guests. You just exited the ship and went through customs on your own, made your way to the testing tent, and if your party all were fortunate enough to test negative, you had to go back through the regular (and very long) check-in line with the “new” guests who were already arriving at the port. The whole thing should have been better managed and streamlined. The best part of doing the B2B? The two sailings got us to Platinim!

The ship itself is beautiful. As so many have already said, it is a total departure from the original four ships – which are all very much the same with regards to design/layout and the nautical décor. I found the Grand Hall stage not really utilized all that much – certainly not enough to justify the removal of a third elevator bank. The chandelier is gorgeous and what they do with the lighting and “kiss goodnight” is very nice. My #1 gripe is probably what they did the promenade deck (4). One of my favorite spaces on any cruise ship. I love sitting in a chair or lounger on the side of the ship and watching the sea go by. They have eliminated practically half of this deck on each side and have so few loungers. Very strange design. I know the runners hate it as well. Yes, there are a number of dead ends that leave you scratching your head a bit, but I did not have issues finding my way around after a day or two. I also don’t necessarily mind the idea of moving away from their usual adult districts – although, they kind of still have it IMO, as most of the bars/lounges are all stacked on top of each other on decks 3,4,5 midship. My main issue is with Luna (decks 4/5). I thought it was a very poor replacement for The Tube/Evolution or Fathoms/Azure. So many of the seats offer terrible views of the stage – or NO view at all. Also, it is completely open to the hallways on deck 5. So not really an enclosed venue. The one design change that was a big win was the multiple pools. This was a very smart move. Moving the adult pool/Quiet Cove area all the way to the aft of the ship was, in theory, a smart move also. It should eliminate the #1 complaint from the Dream/Fantasy of the kids going through the area as they are coming off/going to the elevators. However, they botched everything else related to it. It is U-shaped around the back of the ship, but you can only access it from the starboard side. It’s a dead-end on the port side. The one and only hot tub is in the middle of nowhere, nowhere near the heart of the adult area. The infinity pool at the center of the area is really nice with the tile loungers built-in, but unfortunately it should have been 3-4x larger.

Food is the one area where the Wish stood out. The quick-service on deck 11 is head and shoulders above the rest of the fleet with the addition of the BBQ and cantina. Pizza – when you could actually get some as they were always out and had people waiting for the next pies to be done – seemed improved also. One thing though, that area and all the seating around it was always unbearably warm and stuffy. For whatever reason, even with the ship in motion, air didn’t flow through the deck like it does on the other ships. Food in all the MDRs were up a notch or two as well. The only problem in the MDRs is that the tables are all soclose together and on top of each other. Makes it real difficult for the servers to do their jobs. The entertainment in Marvel and Arendelle were both fun, but Arendelle was the standout thanks to Oaken and the violinist. Did a Palo in dinner and food was incredible as always, although service was a little too slow (3 hours). I did hear the server from the table next to us telling his guests that the ship is still very much understaffed relative to where they expect to be when “fully” staffed. He said the staffing problem was the worst in Enchante, but is still an issue ship-wide. And the change to al a carte made the meal cost more than double what we paid prior to the change for basically the same amount of food.

Entertainment was okay. The “Seas the Adventure” show was cute, well-done, and about what you would expect. “The Little Mermaid” was disappointing to me. Wasn’t a fan of the changes to the story line. “Aladdin” (it’s very first performance on Wish -and the CD told us later that night the cast was super-nervous) was very good, and pretty much the same I remember it from the Fantasy. Some good musicians in the lounges as well. There was a lack of variety acts though. They seem to want to replace the variety acts with karaoke and silent DJ – which is rather unfortunate. I hope this isn’t a permanent, classic Chapek cost-cutting move...having guests provide the entertainment themselves instead of hiring actual talented performers to entertain guests.

Merch was a disappointment too. I had seen a few vlogs from the initial couple of sailings and saw some cool "inaugural sailings" items, but they were all out-of-stock I guess.

In the end, I would not hesitate to sail on her again. That said, I don’t see it happening as long as she is only doing the 3&4-night Bahamas itineraries. We prefer 7-nt itineraries, and spending 7 nights doing the B2B was not the same at all. There’s just a different vibe and/or dynamic on the longer itineraries.
Did they require you to pack up before you left the 1s cruise?
 


Thanks for taking the time to share this. We are sailing the 9/9 3-night just to catch a glimpse. We aren’t fans of Nassau and the 3-night is hardly worth unpacking 🤣 but we want to experience the ship first-hand.
 
Did they require you to pack up before you left the 1s cruise?
we had to pack on our B2B at the beginning of august. It turned out to be a good thing because a one br suite opened up that we were allowed to upgrade to on our second cruise and since we were all packed, we just rolled our suitcases down to the new room once we were notified.
 


Did they require you to pack up before you left the 1s cruise?
Yes, they did. We heard stories from our stateroom host that they have had people test positive in between sailings, and when they went to their room to collect their stuff, it looked like a tornado went through the room. So I understand that. Hopefully that will go away (assuming you are in the same stateroom for both) now that the testing will no longer be required. If you have to switch rooms, you would still have to I assume.
 
Yes, they did. We heard stories from our stateroom host that they have had people test positive in between sailings, and when they went to their room to collect their stuff, it looked like a tornado went through the room. So I understand that. Hopefully that will go away (assuming you are in the same stateroom for both) now that the testing will no longer be required. If you have to switch rooms, you would still have to I assume.
With the Maiden Voyage and the DVC cruise right after, they were having a lot of issues with this apparently which is why the rule was made.

Fingers crossed they get rid of that now. It wouldn't make sense to force people to pack if there is no chance they are going to be turned away from the second cruise.
 
I hope someone doing a B2B, after the testing ends, can please come post here and let us know what the procedure was! I really hope it goes back to the way all b2Bb's have been done on all the ships.
 
A couple more items I should have mentioned in the OP...

The infamous elevators - yeah, those are going to have to be tweaked somehow. The buttons don't register when you touch them with your finger, but your back (with a shirt on) gets within 8 inches of the panel, every button lights up. So I have no doubt this will change in some way. And the fact there were only 2 elevator banks was not an issue at all, except for maybe the forward bank when a show let out of the theater. Other than that, it was fine.

The single, large laundry room worked out well. Lots of machines, and many ironing boards/irons. Granted, it helped we were pretty close. You enter by the forward elevator bank on deck 8 and we were on 9 just ahead of the forward elevators/stairs. If our room was deck 2 aft, we may have felt differently.

Hyperspace Lounge - now, I am not a Star Wars guy at all. I may be one of the few people on the planet who has never sat through an entire Star Wars movie (which is unfortunate since my birthday is "May the Fourth"). At first, you wonder why it is so small, knowing how popular it is likely to be. However, I don't know how much "repeatability" it will have, so it's probably better that it is on the small side. Also, we had awful service in there.

The one thing I regret we didn't get to try was the Aquamouse, so can't comment on that. Same for the spa.

The Wish suffers from the same lack of late-night activities that all DCL ships do. However, for the "Kiss Goodnight" at midnight, the Grand Hall gets very crowded with the floor below the chandelier filled with people lying down to watch it. What it tells me is that as long as there is something, anything going on at that hour guests will take part and attend. Which, to me, makes the case that they should be offering more activities/events at that time.

I did mention the disappointment with the merch in the initial post. I also think they dedicated way too much space for the "high-end" shops, and Mickey's Mainsail was surprisingly small.

One thing I found surprising...when entering the buffet or the MDRs, you weren't forced to wash your hands or use the wipes (we always did anyway). We're so used to them being so fanatical about it in the past. It was weird in today’s world to see they have really backed off on that.
 
Last edited:
I hope someone doing a B2B, after the testing ends, can please come post here and let us know what the procedure was! I really hope it goes back to the way all b2Bb's have been done on all the ships.
We are doing a B2B on Sept 19 and Sept 23 on the Wish. I will post about the B2B changes after we finish. We are keeping the same stateroom so hopefully we will not have to pack, but I will certainly let everyone know.
 
We are doing a B2B on Sept 19 and Sept 23 on the Wish. I will post about the B2B changes after we finish. We are keeping the same stateroom so hopefully we will not have to pack, but I will certainly let everyone know.
Thank you so much! You definitely won't have to pack since you're staying in the same stateroom. That was only due to testing between cruises (so staff didn't have to pack you up if someone tested positive. So don't worry about that. :)

I can't wait to hear about your cruise!! I hope you have a great time!
 

GET A DISNEY VACATION QUOTE

Dreams Unlimited Travel is committed to providing you with the very best vacation planning experience possible. Our Vacation Planners are experts and will share their honest advice to help you have a magical vacation.

Let us help you with your next Disney Vacation!


GET UP TO A $1000 SHIPBOARD CREDIT AND AN EXCLUSIVE GIFT!

If you make your Disney Cruise Line reservation with Dreams Unlimited Travel you’ll receive these incredible shipboard credits to spend on your cruise!





Latest posts











facebook twitter
Top