fredandkell
I'd rather be cruising
- Joined
- Apr 4, 2013
Just made a reservation for October literally yesterday. Got this email just now. Ugh!
We're excited for your visit to Universal Orlando Resort, however, there are hotel operational changes that have affected your reservation.
Loews Sapphire Falls Resort has temporarily suspended operations, and we'd like to assist you in modifying your upcoming reservation to enjoy a complimentary upgrade* to a Premier Hotel during your stay, Hard Rock Hotel®or Loews Royal Pacific Resort, and the additional theme park benefits that come with staying at a Premier Hotel for this inconvenience. If you prefer, you may also modify your travel dates for a future stay at Loews Sapphire Falls Resort.
Please reach out at your earliest convenience so we can assist in modifying your plans with us. Our Reservation Team is available daily between 7:30am-9pm EDT. Please contact us at (888) 464-3551.As we may experience higher call volume at this time, we appreciate your patience.
We're excited for your visit to Universal Orlando Resort, however, there are hotel operational changes that have affected your reservation.
Loews Sapphire Falls Resort has temporarily suspended operations, and we'd like to assist you in modifying your upcoming reservation to enjoy a complimentary upgrade* to a Premier Hotel during your stay, Hard Rock Hotel®or Loews Royal Pacific Resort, and the additional theme park benefits that come with staying at a Premier Hotel for this inconvenience. If you prefer, you may also modify your travel dates for a future stay at Loews Sapphire Falls Resort.
Please reach out at your earliest convenience so we can assist in modifying your plans with us. Our Reservation Team is available daily between 7:30am-9pm EDT. Please contact us at (888) 464-3551.As we may experience higher call volume at this time, we appreciate your patience.