Hi, We stayed at the Sequoia lodge for the second time (Nov last year and July this year). There is no outdoor play area, but there is a small indoor area with t.v. colouring sheets, blocks etc. My daughter aged 4 loved it. It is right next to the stage area where the characters regularly appear. There is also a little play table in the restauraunt. The rooms dont have tea and coffee facilities but you can get supplies via the shop / concierge for a small charge. The last piece of advice I have for anyone staying in the resort, take supplies of paracetemol for the adults and Calpol for the little ones as you cannot buy it anywhere in the resort or hotels. The first aid bays are really excellent but you have to ask as they are not well signposted and are tucked away out of sight.
I guess when it's a busy time then there won't be much chance of an upgrade but it's always worth asking ~ you may be lucky!
What is the difference between a Standard and Montana room?
Montana Rooms are situated in the Main Building -- giving easy access to the hotel facilities. Furthermore, they also have a minibar.
Standard Rooms are located in one of the hotel lodges. They do not come with a minibar.
The two room types come with all the same facilties (except minibar) and are of the same decor standard and size.
TIP - During off-peak season many people get upgraded free-of-charge from a Standard to Montana room. Always make sure you ask if an upgrade is available when checking-in!
As stated in my last trip, there are no minibars in the rooms. Pity. As we need cold storage for some medicins in our next visit, we asked, and were told we can store them in a fridge at the baggage room.
Can I ask if there is a kettle in the room? If not, do you have to pay to hire one? I'm going to take my own tea and coffee from home.
Also you said that there is a safe at reception. Is there a charge to use this too? Do people use the safes in general or just carry their passports and valuables around with them?
Thanks
The safe is free, when I stay here I tend to just lock my valubles & passport in my suitcase and it has been fine.
You can hire kettles from reception on a first come first serve basis.
I'm pretty sure it's free to hire the kettle, but you have to pay if you want things like tea/coffee/milk.Thank you.
Do you happen to know how much it is to hire a kettle?