Flamingeaux
If I am posting I am at home dreaming about Disney
- Joined
- Nov 21, 2013
Fingers crossed they have these outages fixed by next Wednesday - our 60 day mark.
My husband works in software and he said it sounds like a server issue. Thousands of people getting on at the same time to make FPs inundates their system and the servers can't keep up. He said he sees this a lot with companies that don't want to spend more money to upgrade servers. (Not saying this is what's going on - just a thought)
Exercise patience when your time comes. I was online st 4am this morning as well. Things didn't start to cooperate until around 4:45am. I wound up getting everything I wanted minus SDDThis post is giving me anxiety! My FP+ day is next month and I am in CA for 4am for me! UGH!
Well I was able to finally get them working on the website around 45 min later, I got everything I wanted except FOP and Slinky Dog. Looks like I'll be doing some rope dropping.
that's awful you did everything right; everything Disney makes you do for "magical trip" and this is what happens t you. They know about all the problems as it's been going on for weeks but won't hire extra phone operators to help. Extra phone operators could have made your fastpasses. It's disgusting and I'm 100% done with Disney. They have shown a real contempt for their customers with this incident. I'm so sorry.I've spent a year planning, hours and hours figuring out a plan for FP+, woke up at 5:50am, worked my butt off to save up money to stay at the Poly and will be spending at least 8k on this trip and now the system is saying all fastpass selections have concluded for our dates. I was on at exactly 6 am (7am ET), I was ready to go and didn't get a single thing.
App isn't working either. I tried calling but it's a 2 hour wait.
It makes me want to cancel our trip. Not having a single fast pass will make for a sucky week.
that's awful you did everything right; everything Disney makes you do for "magical trip" and this is what happens t you. They know about all the problems as it's been going on for weeks but won't hire extra phone operators to help. Extra phone operators could have made your fastpasses. It's disgusting and I'm 100% done with Disney. They have shown a real contempt for their customers with this incident. I'm so sorry.
They need to discover cloud services that auto-scale (if they’re not doing that). They’re the perfect use case since they need a lot of horsepower in these morning windows and way less during the rest of the day. Hopefully that’s on their agenda. It seems to be on everybody else and their mother’s.
Heck, they might could even make it less soul crushing if they didn’t release both the fast passes and dining at the same time. Maybe do dining at 7am and faspasses at 10pm so they’re not competing with each other or park guest fastpss thunderdome.
Because the OP completed all of her FP booking, closing.Ok now I feel silly for flipping out. I was able to get everything very close to my original times. Disney seriously needs to funnel some of their money into IT. Thanks for the rallying, commiseration and tips everyone!