We have been going to WDW for about 25 years, often 2 or 3 times per year. We have been staying at YC Waterview Club Level for over 15 years, so there isn’t much room for upgrading from there. However, we had the mother of all upgrades in December of 2015. We were booked on a bounce back split stay: 3 nights Contemporary Tower Club Level with a king standard room followed by 4 nights at YC waterview club level. When I booked them the previous December, I had the friendliest Cast Member & we chatted as she booked everything. Of course, she asked if we would be celebrating anything. I told her yes, my DH’s 60the birthday was 3 weeks after the trip. And that we were going to
Disneyland in September for their 60th anniversary. That since Disney celebrates everything for a year, we were gonna make the WDW bounceback trip the kickoff to celebrating DH’s 60th birthday yearlong celebration. She said at least 3 times she was going to note the birthday, since “you never know what magic might happen”. She was so nice but I forgot the conversation soon after.
So December comes & we arrive at the CR. The CM taking us to our room accidently took us to an Atrium Club room & then realized we were on the Tower Club, so up we went. She walked us to the lake side, which kind of confused me, because I knew the king standard rooms were on the other side of the building. Open the door to find we were upgraded to a 2 bedroom suite! It was a beautiful room & something we did not expect, especially all that room for just the 2 of us. The suite has 2 bedrooms with 2 queen beds each, a kitchenette, dining room, living room with huge HD tv & 3 (!) full baths. Oh, since it was December, there was a Christmas tree in the living room too.
We moved to the YC 3 days later. The CM escorting us to the 5th floor for check in made a comment about being excited for our upgrade to the 2 bedroom suite. I started to answer that yes, it was great, then wondered how she would know we were upgraded at CR. So I expressed my confusion & asked what she meant. She said “ you are being upgraded to a 2 bedroom suite”. My DH & I were stunned. We told her about the CR upgrade just as we got to the check in area. The CM checking us in told us it wasn’t just any 2 bedroom suite, but the Captain’s Deck suite, which is the largest suite at the YC! The CMs were wonderful & so happy for us. They laughed & said they wanted to vacation with us because we were so lucky! This suite is on the first floor & has a master bedroom with canopied king bed plus a separate room with 2 queen beds. There is a marble foyer, kitchenette, dining room that had a table to seat 10, living room, office area with half bath, a large room separating the dining & living rooms, walk in closet, small room with a seated vanity area, jacuzzi tub, separate walk in marble shower & double sink area with a tv. The patio area spanned the length of the whole thing. We were in shock for the rest of the trip.
We truly never expected anything like these upgrades to ever happen to us. I have no idea why we recieved these wonderful gifts, but in my heart I believe the bounceback CM who booked the rooms for us had something to do with it. I usually always write the name of the CM down & of course, that was the one time I did not. I really wish I did so I could express our sincere thanks.