We did. Only one person in our party of 10 was affected -- our 6 year old, who complained of pain and itching for the last 3 days of our stay. It is 90% cleared up now, but it was not fun to deal with. After a fair amount of Google university research, it doesn't seem like an Aulani specific problem, more of a "hot tubs are disgusting cesspools that should be avoided by everyone in general" problem.
Anyway, this was the official Aulani response:
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I would like to thank you for taking the time to share your feedback and concerns regarding the experience of your family, particularly your son (redacted). I am truly sorry that he was unable to fully enjoy the last few days of your Aulani vacation due to the skin condition that you described. As you likely know, the Safety of everyone at our resort is our number one focus, so I will definitely be taking a deeper look into our water chemistry for all features during your stay to see if there was anything out of the ordinary, including for the Ka Maka Spa as you mentioned (redacted) spent the most time in this area. I hope it is a bit reassuring to know that we do have very strict guidelines for all pools and hot tubs water chemistry and we drain and fully refill all water in each hot tub regularly. I hope your son is feeling better, and I have provided my contact information below in case you would like to discuss further any questions or concerns that you might have. Again, we appreciate your feedback to ensure the Safety of our guests and hope to host you at Aulani again soon.
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