jodybird511
DIS Veteran
- Joined
- Oct 31, 2014
I actually got placed on hold by calling the spa number, and then got disconnected after waiting about 10 mins....sigh
Same thing happened for me.got a hold of someone! Spa is crazy busy (surprise! I feel bad for them) so guest services is taking peoples info down (name, arrival date, confirmation number, & phone). He said the spa will call me back to try and schedule an appointment.
Was on hold over 2 hours and then the phone hung up! Hopefully I can get throughSame thing happened for me.
I also got through to guest services yesterday but have not received a call back at all. I called again a few minutes ago and got voicemail now. I left them another msg. I am not getting my hopes up.For those who are still trying to make spa reservations at Aulani, today you actually get through on the spa telephone number, but get put through to a voicemail system where you can leave a detailed message. I was one of the ones who got through to a live person in guest services yesterday, but have not had any contact from anyone at the spa yet--I did leave a voicemail just now.
I called yesterday too..hope I hear soonI called and left a voicemail yesterday and just got a call back- Massage booked, no problem for July 3rd! They called back a lot faster than I expected, honestly!