CookieandOatmeal
DIS Veteran
- Joined
- Apr 12, 2014
@kristenrice That is such a cute card! I would be sad to put it aside to use a new card too.
Have you tried restarting your device and if a computer, clearing cookies?I have had several DGC orders canceled by Costco (including today). I was able to get 4 and my husband got 4 so I am not too upset. What I am upset about is that Costco now cancels EVERYTHING I try to order. I have been trying to order Yankee ticket vouchers for my husbands birthday and I keep getting the “canceled due to exceeding limits” even though I haven't even bought one yet!!!
OOF! That’s a big warning for the rest of us. Do you know if it’s just the Yankee tickets or a digital item shadow ban (hopefully temporary!) or a complete shadow ban on web purchases?I have had several DGC orders canceled by Costco (including today). I was able to get 4 and my husband got 4 so I am not too upset. What I am upset about is that Costco now cancels EVERYTHING I try to order. I have been trying to order Yankee ticket vouchers for my husbands birthday and I keep getting the “canceled due to exceeding limits” even though I haven't even bought one yet!!!
I can confirm I have purchased multiple physical items across multiple orders for shipping and have received no cancellations besides electronic Disney GCs. I haven't tried any other electronic delivery items.OOF! That’s a big warning for the rest of us. Do you know if it’s just the Yankee tickets or a digital item shadow ban (hopefully temporary!) or a complete shadow ban on web purchases?
I tried everything.Have you tried restarting your device and if a computer, clearing cookies?
I am not sure. I did call and the customer service rep could see I had not purchased any Yankee tickets. He said it was probably an IT issue and he would put in a “ticket”.OOF! That’s a big warning for the rest of us. Do you know if it’s just the Yankee tickets or a digital item shadow ban (hopefully temporary!) or a complete shadow ban on web purchases?
Update: Got one through today!No luck with the Costco GC deal today—cancelled. Yet it's still clearly advertised on the Costco site.
I just tried an hour ago and it was a No-Go.Update: Got one through today!
Same here. Cancellations come quickly now.I just tried an hour ago and it was a No-Go.
I actually called Costco, since I am a newish member. I had to call them to get both sets that I did receive to go through since even my first order was canceled. I mentioned that people were able to get 10-12 of these and played dumb and asked why my order kept getting canceled. I did have trouble placing any online orders when I signed up a few weeks ago, so I did want to make sure there wasn't any sort of block on my account. The very nice CSR said that no one should be able to get more than one set and people must "be using multiple accounts". So I guess the folks that got lots of these were just lucky.I haven't been able to get DGC from Costco on my account since my initial purchase on 12/11. I was able to use my sister's account (w/ my cc and email) on 12/31 to get 2 more. That's all that I'm comfortable getting at the moment. It's enough to pay off my room-only reservation. I'm going to wait to do that until after 1/3 when the Disney+ deal (whatever it is) is supposed to be announced. It'll give my TA a chance to modify my reservation if it's a better deal.
In the future, please refrain from mentioning things like this when calling anyone's customer service. Alerting them to potential loopholes cause loopholes to get closed, which impacts everyone. We all quietly ride the wave as long as we can. Some get lucky, some do not. It's the nature of this type of thing.I mentioned that people were able to get 10-12 of these and played dumb and asked why my order kept getting canceled.
Gotcha, sorry makes sense.In the future, please refrain from mentioning things like this when calling anyone's customer service. Alerting them to potential loopholes cause loopholes to get closed, which impacts everyone. We all quietly ride the wave as long as we can. Some get lucky, some do not. It's the nature of this type of thing.
No worries! We all learn as we goGotcha, sorry makes sense.