When we actually bought DVC, we toured and bought with Roland Lammers. But we had toured with someone called Karen in 05, and spoke with someone called Celeste over the phone in 04.
As you can see we were thinking about purchasing DVC for several years!
But now when I get any emails or mailers, it always says our guide is Roland. I guess he got the commission because we purchased the day we were with him. Not really sure though.