Mortlives
DIS Veteran
- Joined
- Nov 14, 2002
Pains me to say it.. but I will likely never go back to Flying Fish after our experience there on April 29th. The food was actually very good, but the server was so obnoxious and insulting that I was almost in tears by the time we left. It was our first dinner as newlyweds and I felt like we were treated as though we had never been in a remotely fine dining restaurant.
Everything seemed to turn south when we told him we were on the dining plan and his immediate response was, "just to let you know, I do it by the books unlike some servers." This response really confused me and still does to this day. Did he think we were there to cheat the system? Why else would you say this?
We ordered alcoholic drinks and he asked for ID, which was fine and completely expected, but he commented on my DH's ID having a sticky residue and asked him why he had a sticker on it in the past. He has never had a sticker on it... he had a brand new wallet and I guess it came off of that.. but why does it matter if it's sticky? Then he said "I have a four year old daughter, I'm used to sticky surfaces" and walked off as if we were the most disgusting people he's ever met.
After he delivered our entrees, he randomly came by our table and said "I worked at the number 2 steakhouse in the country, but I cant reveal the name out of a conflict of interest with Disney." Okay... We were in the middle of eating, why would you come and tell us that?
And then finally the end of the night is when I almost broke down at the way he was treating us. I filled out the bill, left a 20% tip (because I'm way too nice of a person), and went to the bathroom. When I came back he was standing at our table WAITING on me to come back from the bathroom so he could explain how I filled the bill out wrong. I DIDN'T BRING THE TIP DOWN TO THE TOTAL LINE and it was the end of the world. We were on the dining plan, so literally just because I didn't write the same number twice he waited until I came out of the bathroom. And his comment was "remember when I said I do it by the books?"
He made me redo the bill again! I wish I could go back and put a big, fat 0 for the tip. I've felt more welcome at our local McDonalds than I did at the Flying Fish.
I emailed guest services and got the standard "we will be sure to share your email with the Flying Fish" line.
If I do go back, I'll definitely be asking NOT to have this same server.
I wish you had called for a manager early; bullies shouldn't be allowed to work at Disney.