starbox
"There is more treasure in books than in all the p
- Joined
- Jul 4, 2006
if this is done by hand - which according to you it was - do you really thing that top management knows it is being done?
again OKW needs better management!
they don't know that OKW is having these problems unless you tell them. Do you really think the manager is telling his bosses that he can't handle it?
anytime you have to wait beyond 4pm - make sure that DVC knows it.
they can't improve on a situation they don't know exist.
Again love Pop. If that guy can handle that many guests and only have a few customers unhappy - think what he could do at OKW!!!
Pop has 2,880 rooms, OKW has 761 villa.
Actually - we were at BWV with the card.
As for POP - my one trip to POP I waited in line to check-in for close to 30 minutes and was given a key to a room that was fully occupied. I would not call whoever manages POP my hero.
IMHO - VB has the best management - you'll find plenty of stories about them going out of their way to make things right.