FastPass+ FAQ — SERVICE SUSPENDED UNTIL FURTHER NOTICE

[mamamelody2]

Just want to say I appreciate all the time and effort put into this FP+ thread! A lot of it has been extremely helpful and was new info to me even though we went last year.
Also, I have a split stay with RO Nov 12-14, and package 14-20. According to this thread, FP day was Sept 13. When I clicked on "get started" in the FP section of MDE on the 12th, it said I had to wait until the 15th. Because of this thread, I knew it would really be the 13th. Thank you!!

 

[quandrea]

I figure a call to it is in order but wanted to check here first. On my last trip in August, I was unable to modify or book same day fastpasses on my phone. I don't have the app. Was using the website. I get as far as choosing the park and then I get the Olaf message. Problem persists even today. We will be down in two weeks so I need to get it sorted. Should I load the app and see if that helps? Haven't wanted to do that because last time I loaded the MDE app (circa 2015), it fried my iPhone.

 

[Haley R]

I figure a call to it is in order but wanted to check here first. On my last trip in August, I was unable to modify or book same day fastpasses on my phone. I don't have the app. Was using the website. I get as far as choosing the park and then I get the Olaf message. Problem persists even today. We will be down in two weeks so I need to get it sorted. Should I load the app and see if that helps? Haven't wanted to do that because last time I loaded the MDE app (circa 2015), it fried my iPhone.

I would get the app. It's much quicker and I've never had problems trying to modify/book same day FP's. I think the website would take a lot longer especially on a phone. Most likely there was something else that caused your phone to fry. I'm really not sure an app would fry your phone (info from DH, he is a software engineer).

 

[shan981]

I don't think this situation was specifically addressed on the first page, and admittedly I did not read through all 162 pages, haha. I'm wondering about our FP strategy. We are a family of five: me, DH, DS10, DS2, DS2. Because of the 2yos we will be using rider swap, so I'm wondering if our whole party has to book the same FPs or not. If not, then wouldn't it NOT make sense for us to book the same ones? By booking different ones for me and DH, we would effectively be able to have six different FPs to start. Is this somehow against the rules? Not trying to get around rules in any way, but if it's allowed, then it seems like it makes sense for families with small children.

 

[hiroMYhero]

By booking different ones for me and DH, we would effectively be able to have six different FPs to start.

Correct - this should be your plan. Any 3, well 2 in your case, ride with the Swap Pass.

This FP FAQ provides a link to Rider Swap planning but you can proceed with your strategy.

 

[CJK]

This FP FAQ provides a link to Rider Swap planning

My apologies, but I can't find this info. Could you point me in the right direction? Thank you!

 

[hiroMYhero]

My apologies, but I can't find this info. Could you point me in the right direction? Thank you!

I have this info which is the basic Rider Swap direction from this thread:

Book FPs for part of your group and request a Rider Swap pass when you get to the attraction. One adult stays with the child and after the first group rides, any 3 riders ride using the Swap Pass.

 

[shan981]

Correct - this should be your plan. Any 3, well 2 in your case, ride with the Swap Pass.

This FP FAQ provides a link to Rider Swap planning but you can proceed with your strategy.

Thank you!

 

[Pdollar88]

If I purchase an AP now, can I use it to look at the availability of same-day FP? I understand that you can prebook in advance 30 days ahead if staying offsite or 60 days onsite. But curious on how same-day FP work and if I can use the AP to browse about the FPs as if I was there (not actually booking anything, so I'm not taking anything away from anyone else).

Just for fun and to maybe see some patterns (although there's plenty online about it, I think it'd be fun to look).

 

[doconeill]

If I purchase an AP now, can I use it to look at the availability of same-day FP? I understand that you can prebook in advance 30 days ahead if staying offsite or 60 days onsite. But curious on how same-day FP work and if I can use the AP to browse about the FPs as if I was there (not actually booking anything, so I'm not taking anything away from anyone else).

Just for fun and to maybe see some patterns (although there's plenty online about it, I think it'd be fun to look).

Since the current day is within the 30 day booking window, yes, you can. You will see as someone who hasn't booked their first three yet, so you'd likely only be able to look at one Tier 1 attraction at a time, etc.

 

[hiroMYhero]

If I purchase an AP now, can I use it to look at the availability of same-day FP? I understand that you can prebook in advance 30 days ahead if staying offsite or 60 days onsite. But curious on how same-day FP work and if I can use the AP to browse about the FPs as if I was there (not actually booking anything, so I'm not taking anything away from anyone else).

Just for fun and to maybe see some patterns (although there's plenty online about it, I think it'd be fun to look).

Yes, any valid ticket allows you to see what’s available “day of.”

You actually can practice booking and then Cancel your FP. For practicing, choose something like Barnstormer that most people don’t choose as their initial 3 FPs.

 

[Pdollar88]

Since the current day is within the 30 day booking window, yes, you can. You will see as someone who hasn't booked their first three yet, so you'd likely only be able to look at one Tier 1 attraction at a time, etc.

Ahh! That's so exciting to me, for some reason. I just spazzed out a little, and this makes me want to hurry up and buy the AP immediately. Thank you for the info!

 

[Pdollar88]

You actually can practice booking and then Cancel your FP. For practicing, choose something like Barnstormer that most people don’t choose as their initial 3 FPs.

That's a great idea! Hadn't thought of doing that to practice. Thank you!

 

[HaveKidsWillTravel]

I wonder if someone can help me out with our 'last minute' two night trip in November and random questions.
DH and I are staying onsite for two nights - he has a work thing in Orlando and I'm along for the ride. Staying onsite because, well, why not?!?! Our plan is to arrive on a Friday around 11am at MCO (no checked bags), get our rental car, head straight to MK and stay until it closes. We thought we'd buy tickets at the gate. We don't want to buy anything sooner because his work schedule might change last minute and we might have to scrap going to a park.
Question is - if we buy a ticket at the gate, can we make same day FPs on that ticket? My fear is - we have a trip planned for April and have 6day tickets purchased already and we have random one day park hoppers (long story). All of those tickets are in my MDE account. So 1) can we make FPs while in the park on a ticket we purchases at the gate? 2) do we have to link that ticket to MDE to make FPs? 3) if we do link the ticket to MDE will it 'mess up' my other tickets? (like Disney will think we've 'used' one of those tickets instead of the gate ticket? does that makes sense?) AHHHH remember when things were paper! HAHAHA as much as i love FP for planning our big week long trips, this 'last minute' stuff is making me nutso.

 

[hiroMYhero]

Question is - if we buy a ticket at the gate, can we make same day FPs on that ticket?

Yes.

What you should do before you leave on your trip:
- Reassign each 6day tickets and your random tickets to a Ticket Saver/fake person that you’ve added to your MDE account. Those tickets will remain safe with the Ticket Saver person.

- Purchase your tickets from your MDE account while in your rental car or even if you are standing near a Ticket Window at MK. Your tickets will link to you in MDE and you can book your FPs as soon as they are linked.

 

[HaveKidsWillTravel]

Yes.

What you should do before you leave on your trip:
- Reassign each 6day tickets and your random tickets to a Ticket Saver/fake person that you’ve added to your MDE account. Those tickets will remain safe with the Ticket Saver person.

- Purchase your tickets from your MDE account while in your rental car or even if you are standing near a Ticket Window at MK. Your tickets will link to you in MDE and you can book your FPs as soon as they are linked.

THANK YOU! follow up question. For the one day park hoppers, i have the option to "reassign" but for the other tickets it says "non-transferable." They were purchased as part of a package through a TA. Is there a way to do it? Again, thank you for your help!!!!

 

[hiroMYhero]

THANK YOU! follow up question. For the one day park hoppers, i have the option to "reassign" but for the other tickets it says "non-transferable." They were purchased as part of a package through a TA. Is there a way to do it? Again, thank you for your help!!!!

If they are part of your April Package, those 6-day tickets are inactive and are definitely safe where they are!

So, all you have to worry about are the one-day tickets - move them to the Ticket Saver Profile.

The new tickets that you’ll buy can be linked to you and DH and used without any problems.

 

[HaveKidsWillTravel]

If they are part of your April Package, those 6-day tickets are inactive and are definitely safe where they are!

So, all you have to worry about are the one-day tickets - move them to the Ticket Saver Profile.

The new tickets that you’ll buy can be linked to you and DH and used without any problems.

YOU ROCK! a thousand thank yous!

 

[MikeRx]

Did they switch the booking window back to 12am Eastern time? I logged in at 9pm Arizona time and was able to book my December 1-5th fast passes. I was actually preparing for the 4am unpleasant wake up to book the trip as that should have been the time to open our window per my calculations.

I was able to get everything we wanted at the correct times with only FOP a bit later than planned (1:30pm) on Sunday December 3rd. Now I don't have to get up at 3:45am, hooray! It was either pixie dust or serendipity.

Mike

 

[mom2rtk]

Did they switch the booking window back to 12am Eastern time? I logged in at 9pm Arizona time and was able to book my December 1-5th fast passes. I was actually preparing for the 4am unpleasant wake up to book the trip as that should have been the time to open our window per my calculations.

I was able to get everything we wanted at the correct times with only FOP a bit later than planned (1:30pm) on Sunday December 3rd. Now I don't have to get up at 3:45am, hooray! It was either pixie dust or serendipity.

Mike

It switched last May from midnight to 7 AM Eastern. I have heard some anecdotal stories of it opening a day early by mistake. Maybe that's what happened.