Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[Robo]

So let's say I purchase the 4 day hopper plus extra day! thru Undercover. Am I going to calculate what disney charges for a 5 day hopper or a 4 when calculating the bridge for AP? That extra day is what's got me unsure.

It IS just a standard 5-day Hopper.

(There is no such ticket as a "one day free" ticket...
that is just an advertising ploy for selling a regular 5-day Hopper ticket at a small ($15) savings in price.)

 

[larissawbb]

Hi! We were at Disney a couple of days after a Hurricane Irma last year. Our original flight was canceled and we got in late. Guest services gave us a code for a new 7 day ticket. That’s what was remaining from our 10 day ticket. We are supposed to exchange the ticket code at guest services when we arrive. Does anyone know if a hopper or an extra day can be added? I’m assuming it would be coded as a complimentary ticket.

 

[Robo]

Hi! We were at Disney a couple of days after a Hurricane Irma last year. Our original flight was canceled and we got in late. Guest services gave us a code for a new 7 day ticket. That’s what was remaining from our 10 day ticket. We are supposed to exchange the ticket code at guest services when we arrive. Does anyone know if a hopper or an extra day can be added? I’m assuming it would be coded as a complimentary ticket.

Since nobody knows for sure...
I can GUESS that it is a comp ticket (and, as such, can't be altered/amended.)

However, it never hurts to "ask nicely."

 

[Twoboysnmygirl]

It IS just a standard 5-day Hopper.

(There is no such ticket as a "one day free" ticket...
that is just an advertising ploy for selling a regular 5-day Hopper ticket at a small ($15) savings in price.)

Great, thank you!

 

[larissawbb]

Since nobody knows for sure...
I can GUESS that it is a comp ticket (and, as such, can't be altered/amended.)

However, it never hurts to "ask nicely."

Thank you. I was really surprised that they issued the voucher. They really did try to help everyone that was impacted by Irma. I’m going to ask very nicely about adding a park hopper.

 

[doggydoc]

I have a question I have been unable to answer despite searching.
My wife and I have Platinum AP's and my daughter has the Platinum Plus. If my math is right two trips to the waterpark approximately equal the cost of upgrade. If I purchase a single day waterpark ticket and we decide to go back within a couple days any chance of getting credit toward the upgrade if i keep my receipt?

Thanks

 

[Robo]

I have a question I have been unable to answer despite searching.
My wife and I have Platinum AP's and my daughter has the Platinum Plus. If my math is right two trips to the waterpark approximately equal the cost of upgrade.

If I purchase a single day waterpark ticket and we decide to go back within a couple days any chance of getting credit toward the upgrade if i keep my receipt?

Yes.

 

[Orenda]

I read a few pages back that the uk 14 and 21 day tickets are no longer available to us customers. Can anyone tell me if they verify residency, or would it work to have uk friends pass us the ticket codes after purchase?

 

[Robo]

I read a few pages back that the uk 14 and 21 day tickets are no longer available to us customers. Can anyone tell me if they verify residency, or would it work to have uk friends pass us the ticket codes after purchase?

The indication from "those who know" is that no country-of-residence is checked for those tickets.

 

[VLee]

Robo: I have a question. I will be taking my 3 grandchildren to WDW in May. Years ago, we used to go to Disney more frequently, so I would purchase tickets ahead from an online discounter. I currently have 3 children tickets that are the 10-Day PH +fun visits which are NON-expiring. Due to various family situations (their mother passed away), we did not get to go as often as we had planned. Also some of those years, we had APs to use. All 3 children now fall into the Adult category, with the youngest being 11. I am hoping to have Guest Relations convert those unused tickets into Adult and remain non-expiring (even though Disney no longer issues the non-expiration type). Do you know if this will be possible?

Thanks, I just wanted to make sure that the tickets would stay NON-Expiring, since Disney no longer offers these for purchase. Do you know what kind of charge there will be to convert to adult tickets. None of the days have ever been used.

 

[Robo]

Thanks,
1. I just wanted to make sure that the tickets would stay NON-Expiring, since Disney no longer offers these for purchase.
2. Do you know what kind of charge there will be to convert to adult tickets. None of the days have ever been used.

1. They will.
2. That is a big unknown.
You will likely be at the mercy of whomever you encounter doing the upgrade.

 

[VLee]

1. They will.
2. That is a big unknown.
You will likely be at the mercy of whomever you encounter doing the upgrade.

Yikes! Thank you.

 

[Childs1stTime2Disney]

How long are tickets good for once you purchase them?
Can tickets be upgraded (for ex, a 4 day park hopper then increased to a 7 day park hopper)?
Are tickets to MNSSHP transferrable, able to be sold?

 

[Robo]

1. How long are tickets good for once you purchase them?
2. Can tickets be upgraded (for ex, a 4 day park hopper then increased to a 7 day park hopper)?
3. Are tickets to MNSSHP transferrable, able to be sold?

1. Magic Your Way tickets bought currently must be first-used no later than Dec. 31, 2019.
The amount paid for an unused, expired ticket may be applied towards the purchase of a new ticket at the (then) current price.

2. Yes. The procedure and cost to do so are explained HERE.
3. On a very limited basis, yes. (No "reselling business" is allowed.)

 

[Donald - my hero]

Tried tagging you over in our forum @Robo but figured i better ask here since you haven't stopped in to offer your wisdom!

Canadians have had 2 discounts in the last 2 years and we're noticing a few oddities in our MDE accounts. 1st set of tickets came with NO EXPIRY date, clearly stated in the terms when bought from Disney direct or obtained thru other sources and when they were added to profiles the date Dec 31st, 2030 is showing (fair game, more than likely the last date the system has!). 2nd set of tickets came with an expiry date of Dec 31st, 2018 in the terms BUT they are now showing with the same 2030 date on profiles. Some of us are also now seeing a block out calendar -- the tickets we purchased direct and/or received from other sources shouldn't be subject to any block out dates.

ANy thoughts? Have you seen "floating expiry dates" pop up and/or blackout calendars on MDE accounts (seems to be on the APP not on the website) This is what it looks like currently for a ticket that was sold with the Dec 31st, 2018 date

 

[Robo]

ANy thoughts? Have you seen "floating expiry dates" pop up and/or blackout calendars on MDE accounts (seems to be on the APP not on the website) This is what it looks like currently for a ticket that was sold with the Dec 31st, 2018 date

I don't trust any info shown in MDX files regarding tickets.
Some of it is no-doubt true, but there are so many glitchy things in MDX regarding tickets and ticket info,
I don't dare try to determine which is which.

It is sad not to be able to trust what is in your files in these regards, but that's the situation.

 

[Donald - my hero]

I don't trust any info shown in MDX files regarding tickets.
Some of it is no-doubt true, but there are so many glitchy things in MDX regarding tickets and ticket info,
I don't dare try to determine which is which.

It is sad not to be able to trust what is in your files in these regards, but that's the situation.

<sigh> it's especially annoying when we tend to get different answers from CMs when trying to validate our tickets (need to present CND ID obviously) or WORSE upgrade them --- some of us redeemed thru Airmiles and they only offered 5 & 7 day base tickets --- seems to depend on the day,location, direction of the wind, position of sun in the sky We can get a flat up NO can't upgrade, upgrade for minimal cost that appears to ignore the fact we paid a discount to begin with, or (what i think should happen) a price that can make your heart skip a beat that uses this math : take the value of the ticket we actually bought since there is NO question and bring that up to the current gate price of the same ticket media and add the cost to upgrade, essentially wiping out the initial discount, again which is what i believe SHOULD happen.

Thanks for at least understanding the frustration!

 

[disfanforlife]

My daughter bought 5 day tickets with PH when she worked at Disney during her DCP in 2015. We used 3 of them as is the next year. We have 2 left and would like to use then on our next trip in December but need 6 days. Would the cost be the same to add one day as any other ticket around $15-$20 for the extra day? Or would it be a lot more since they were bought at a discount and she is no longer a CM? I may have asked this question before but can't remember the answer.

 

[Robo]

My daughter bought 5 day tickets with PH when she worked at Disney during her DCP in 2015. We used 3 of them as is the next year. We have 2 left and would like to use then on our next trip in December but need 6 days. Would the cost be the same to add one day as any other ticket around $15-$20 for the extra day? Or would it be a lot more since they were bought at a discount and she is no longer a CM? I may have asked this question before but can't remember the answer.

Sorry, but nothing can be added (or changed) on a partially-used ticket if it is past 14 days from that ticket's first use.
Only the remaining assets can be used, as-is.

 

[disfanforlife]

Sorry, but nothing can be added (or changed) on a partially-used ticket if it is past 14 days from that ticket's first use.
Only the remaining assets can be used, as-is.

I am sorry. I wasn't clear. She bought 5 - 5 day tickets. We used 3 of the 5 tickets completely. We have 2 remaining 5 days tickets never been used. We want to use them in December but will have 6 park days. Can we add a day to these tickets upon arrival?