Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[Robo]

This is what's so confusing and why we are confused about the whole ticket situation...tickets at work sent my son an E-Ticket Confirmation and it says
Tickets will be under the customers name @WDW Ticket Counter/will call locations. Valid ID required, customer must match name on reservation on this E- Ticket.

Upon Arrival, /tickets may be picked up at one of the following locations:
Epcot, DHS, DAK, The ticket & Transportation Center @MK
Then it says there are will call locations at the entrance to each theme park.

It doesn't list DS welcome center but hes going to try there first while DH and I are flying to MCO. He may have the whole thing straightened out by the time we get there, but I have a feeling it's not as easy as it seems.

I wish I got the tickets through Disney, but he saved over $700 on our 5 tickets.

We do not have our DME linked to his, DH has one I have one and they made one with us on theirs (got all the FP's for everyone) as well, but us (DH and I) are who they created, not us with all the ADR's

It's a mess... When I see him I will have him try to link it all up. It seems we made things very confusing for ourselves. I have no idea how it's going to work out, I hope it's smooth, I don't want another Disney Disaster, I started a post on Disney Disasters a while back and it seems many people have had them!

I think my DIL is afraid to link the accounts in MDE because she's not sure if this will mess up the fast passes or something, I haven't talked to her. I don't initiate these types of situations, just follow along and vent/ try to figure out things by asking here! Don't want to Rock the Boat/Be difficult, be that MIL, I love our family vacations together, if you know what I mean? lol

Tickets at Work is wrong.
This is why I keep repeating my advice.
FPs won’t be lost when you bridge your accounts.
I don’t like lecturing, but you keep responding as though I’m not giving you valid info.

 

[cruiser21]

This is what's so confusing and why we are confused about the whole ticket situation...tickets at work sent my son an E-Ticket Confirmation and it says
Tickets will be under the customers name @WDW Ticket Counter/will call locations. Valid ID required, customer must match name on reservation on this E- Ticket.

Upon Arrival, /tickets may be picked up at one of the following locations:
Epcot, DHS, DAK, The ticket & Transportation Center @MK
Then it says there are will call locations at the entrance to each theme park.

It doesn't list DS welcome center but hes going to try there first while DH and I are flying to MCO. He may have the whole thing straightened out by the time we get there, but I have a feeling it's not as easy as it seems.

I wish I got the tickets through Disney, but he saved over $700 on our 5 tickets.

We do not have our DME linked to his, DH has one I have one and they made one with us on theirs (got all the FP's for everyone) as well, but us (DH and I) are who they created, not us with all the ADR's

It's a mess... When I see him I will have him try to link it all up. It seems we made things very confusing for ourselves. I have no idea how it's going to work out, I hope it's smooth, I don't want another Disney Disaster, I started a post on Disney Disasters a while back and it seems many people have had them!

I think my DIL is afraid to link the accounts in MDE because she's not sure if this will mess up the fast passes or something, I haven't talked to her. I don't initiate these types of situations, just follow along and vent/ try to figure out things by asking here! Don't want to Rock the Boat/Be difficult, be that MIL, I love our family vacations together, if you know what I mean? lol

It's not a mess you're just turning it into one in your mind. As long as your tickets are linked to your MDE you're fine.
Link you're accounts it will be ok.
You really need to relax about the whole thing. You're creating drama for no reason.

 

[Lynn CC]

Ok thank you for this advice once again, I do believe you know what your talking about. I just don’t think I understood...
So if I try to link that E ticket number to my DME account it won’t link unless DS links his with mine is that right?

 

[Lynn CC]

It's not a mess you're just turning it into one in your mind. As long as your tickets are linked to your MDE you're fine.
Link you're accounts it will be ok.
You really need to relax about the whole thing. You're creating drama for no reason.

You absolutely right, I was in a mini panic about these tickets. Mostly because I didn’t understand what was being said.

 

[bookbabe626]

Ok thank you for this advice once again, I do believe you know what your talking about. I just don’t think I understood...
So if I try to link that E ticket number to my DME account it won’t link unless DS links his with mine is that right?

There’s a spot in the My Disney Experience section of the website (top right corner, under My Disney Experience choose “My Family & Friends List” or from the main My Disney Experience screen there’s a link to “connect additional reservations or family members” which walks you through the steps a little more) where you can invite family/friends to link up with you.

When your DS does that, as far as I’m remembering from the post I read about it, it will prompt him to confirm that the invited Jane Smith is the same Jane Smith he created a profile for.

That’s how the tickets and FPs and ADRs that they made will get connected to your accounts.

Although I’ve never tried it, I believe it’s also possible for you and your DH to try to link your DS, and then he’ll get the invite and just accept it and that does the same thing.

 

[opus_00]

I have verified through Disney the number of days available on 4 old tickets (pre-2005) that we plan to have exchanged for current ticket media when we visit next month. We have already purchased new tickets for the number of park days needed for the rest of our trip. For some reason, what we have are 3 old adults tickets and 1 old child ticket, even though our now-teenagers were both children under 10 at the time. I have no way of knowing who each ticket was assigned to (as this trip was a long time ago), and Disney didn't seem to know either, but there were definitely only 2 adults in our family at the time. I don't know how or why one of our kids used an adult ticket. Maybe we had an extra, unused adult ticket at some point and used it later as admission for one of our kids? Would we even have been able to do that?

Now that we want to use the unused days on these tickets, will Disney let us use one of these tickets for one of our now-teenagers who was obviously too young to need an adult ticket back then? I know the teen who is going to have the old child ticket upgraded to an adult ticket will have to be there for the CM to see, but do all of the adults who are switching out old adult tickets for new media have to be there? Will they even ask who is using each adult ticket before doing the switch? I'm trying to figure out the best way to handle this.

 

[Wood Nymph]

Ok thank you for this advice once again, I do believe you know what your talking about. I just don’t think I understood...
So if I try to link that E ticket number to my DME account it won’t link unless DS links his with mine is that right?

You can't do anything to fix this problem because it is all in your son's hands at this point in time. The best thing that you could do to make things easy for your son is to convey the conversations that you have had here on the Dis so that he will know how to go through the steps to fix things. If he links the two of you as family and friends, then the ticket situation can get straightened out and he will not have to drive to POR or to Epcot or to anywhere else to meet you with a ticket. If he fixes things the way Robo and "bookbabe26" below suggested, then your MB will work to get you into the parks and for fastpasses. You will not need a hard ticket and your son will have saved himself a lot of time and energy if he links the accounts and follows the steps below. If he has any questions or can't figure it out, then he can call Disney IT for help.

Now if your son and daughter-in-law do not have MagicBands from a prior trip then they will need to pick up the hard tickets for themselves.

This is the information that will help your son fix everything. See how easy it is? You can get the ball rolling by inviting him to be friends first.

There’s a spot in the My Disney Experience section of the website (top right corner, under My Disney Experience choose “My Family & Friends List” or from the main My Disney Experience screen there’s a link to “connect additional reservations or family members” which walks you through the steps a little more) where you can invite family/friends to link up with you.

When your DS does that, as far as I’m remembering from the post I read about it, it will prompt him to confirm that the invited Jane Smith is the same Jane Smith he created a profile for.

That’s how the tickets and FPs and ADRs that they made will get connected to your accounts.

Although I’ve never tried it, I believe it’s also possible for you and your DH to try to link your DS, and then he’ll get the invite and just accept it and that does the same thing.

This is excellent advice. It is even easier than I thought it would be.

 

[cruiser21]

What happens to your tickets when they expire? Can they still be upgraded to annual passes? Will you be able to make fast passes if the tickets on your MDE have expired?

 

[Robo]

What happens to your tickets when they expire?
1. Can they still be upgraded to annual passes?
2. Will you be able to make fast passes if the tickets on your MDE have expired?

1. In a way, yes.
The process is not an "upgrade," but you would be able use the original
Disney price for the (now) expired ticket to help pay for buying a new AP.
2. Nope.

 

[Robo]

I have verified through Disney the number of days available on 4 old tickets (pre-2005) that we plan to have exchanged for current ticket media when we visit next month. We have already purchased new tickets for the number of park days needed for the rest of our trip. For some reason, what we have are 3 old adults tickets and 1 old child ticket, even though our now-teenagers were both children under 10 at the time. I have no way of knowing who each ticket was assigned to (as this trip was a long time ago), and Disney didn't seem to know either, but there were definitely only 2 adults in our family at the time. I don't know how or why one of our kids used an adult ticket. Maybe we had an extra, unused adult ticket at some point and used it later as admission for one of our kids?
1. Would we even have been able to do that?

2. Now that we want to use the unused days on these tickets, will Disney let us use one of these tickets for one of our now-teenagers who was obviously too young to need an adult ticket back then?
3. I know the teen who is going to have the old child ticket upgraded to an adult ticket will have to be there for the CM to see,
4. but do all of the adults who are switching out old adult tickets for new media have to be there?
5. Will they even ask who is using each adult ticket before doing the switch?
6. I'm trying to figure out the best way to handle this.

1. I suppose it is possible, but it's not an authorized procedure.
2. Yes. Absolutely.
3. That's a good plan.
4. While it is not absolutely necessary, it could help things along.
5. Won't matter.
6. Better to all be there and not be needed, than to chance otherwise.

 

[cruiser21]

1. In a way, yes.
The process is not an "upgrade," but you would be able use the original
Disney price for the (now) expired ticket to help pay for buying a new AP.
2. Nope.

If I upgraded these tickets before the end of the year would the anniversary date be the day I upgraded or the day I entered the park? Lets say I didn't go to a park until 2 months later.

 

[Robo]

If I upgraded these tickets before the end of the year
1. would the anniversary date be the day I upgraded or the day I entered the park?
2. Lets say I didn't go to a park until 2 months later.

1. Park entry triggers the "start date" of APs.
2. Once you have the AP certificate, it will stay fresh and "ready for use" until the end of the year 2030.

 

[cruiser21]

1. Park entry triggers the "start date" of APs.
2. Once you have the AP certificate, it will stay fresh and "ready for use" until the end of the year 2030.

Great except you have to actually get to WDW to upgrade. Disney really found a way to lock people into using their tickets in a year. God forbid life happens and you need to change your vacation.

 

[cruiser21]

It amazes that people that work in the IT department don't know how the App works. I spoke to two different people that told me I should be able to upgrade to annual passes on the app as long as I haven't used a ticket. One rep spent 20 minutes with me on the phone looking up how to do this. Never got it to work. Actually I think it's the complete opposite you cant upgrade until you use the tickets. Don't they train these people? I'm embarrassed for them. When you call internet/app support you would think the employees would know everything about the new app....wrong again.

 

[CinderellaDream]

Is it possible to modify 4 day MYW tickets purchased from UT to be 3 day PH tickets instead? I'm not sure if that would be considered an "upgrade" or not. I left a message with UT to see what options they offered but also wondered if there were any options available at Guest Services. The tickets were hard tickets received from UT and have not been linked to MDE yet.

 

[ravenclawtrekkie]

Is it possible to modify 4 day MYW tickets purchased from UT to be 3 day PH tickets instead? I'm not sure if that would be considered an "upgrade" or not. I left a message with UT to see what options they offered but also wondered if there were any options available at Guest Services. The tickets were hard tickets received from UT and have not been linked to MDE yet.

Disney's definition of an upgrade is "more money." If a 3D PH ticket is more expensive than a 4D 1P ticket, then it's an upgrade.

 

[Robo]

Is it possible to modify 4 day MYW tickets purchased from UT to be 3 day PH tickets instead? I'm not sure if that would be considered an "upgrade" or not. I left a message with UT to see what options they offered but also wondered if there were any options available at Guest Services. The tickets were hard tickets received from UT and have not been linked to MDE yet.

4-Day Base -Disney Price $404.70 w/tax
3-Day Hopper -Disney Price $394.05 w/tax

So...
Technically, that would not be an upgrade.
And, technically, that would not be allowed.

HOWEVER-
What MIGHT be possible is for the ticket CM at WDW to offer you a bit of Pixie Dust
(if you ask nicely) and change the ticket, just letting the $10.65 go. (Disney would just "keep it.")

OR-
What MIGHT happen is that the ticket CM at WDW could possibly offer you a LOT of Pixie Dust
(if you ask very nicely) and change the ticket, plus give you back the $10.65 on a Disney gift certificate.

You just never know.

 

[browning02]

Hoping one of you helpful folks can verify my info. In August, I hope to upgrade my 7-day hoppers I purchased from UT prior to this year's price increase.
The face value of the 7-day hoppers (2017 prices) is $516.53 (tax included), according to AllEars.
The current price of a Platinum AP is $904.19 (tax included).
Therefore, to upgrade, I can expect to pay $387.66.
Does that sound right?

 

[Robo]

Hoping one of you helpful folks can verify my info. In August, I hope to upgrade my 7-day hoppers I purchased from UT prior to this year's price increase.
The face value of the 7-day hoppers (2017 prices) is $516.53 (tax included), according to AllEars.
The current price of a Platinum AP is $904.19 (tax included).
Therefore, to upgrade, I can expect to pay $387.66.
Does that sound right?

Yes.

Have a great trip! (And, more with your AP.)

 

[browning02]

Yes.

Have a great trip! (And, more with your AP.)

Thank you so much!