Sleepy Sheep
Earning My Ears
- Joined
- Sep 23, 2013
Hey Groupies! I have to share. I sent my dear wife to WDW with her long time chum without me. ( I know, it’s a sacrifice, but she deserves it.) I had to borrow a big chunk of 2019 points, but I set her up in a 1 bdr at VWL for 5 nights. It wasn’t her first choice of resorts. Being a full fledged (mostly lurking) VWL Groupie & Lover, I persevered ( translated, twisted her arm) and convinced her to give it a go, and she did. She’s absolutely loving her stay!! She says the resort is growing on her.
Anyway, Kat4Disney will be happy to hear - I made a couple of room requests: Upper floor and upper floor. They got first floor. But, the wonderful CMs fixed it and moved her up to the 3rd floor.
Now for the good part. The first night, after returning late from MK, her chum went to plug in the ol’ CPAP machine and the outlet didn’t work. They called the front desk, who sent someone up to look at it. It was determined the switch on the wall was the culprit. They got it working and all was well. The next day they got a box of chocolates and a letter of apology from the manager for the inconvenience!
Now I will tell you. I’ve had small and large issues with the room ( like ac not working at HHI) and I’ve been mostly pleased with the outcome, but I’ve never had this kind of treatment. Above and beyond. I love the CMs at Wilderness Lodge. Kudos to you owners! And thank you for sharing your resort with us.
P.S. By Golly, someday I’m gonna own VWL points!! Then I’ll be a Groupie, Lover & Owner
Anyway, Kat4Disney will be happy to hear - I made a couple of room requests: Upper floor and upper floor. They got first floor. But, the wonderful CMs fixed it and moved her up to the 3rd floor.
Now for the good part. The first night, after returning late from MK, her chum went to plug in the ol’ CPAP machine and the outlet didn’t work. They called the front desk, who sent someone up to look at it. It was determined the switch on the wall was the culprit. They got it working and all was well. The next day they got a box of chocolates and a letter of apology from the manager for the inconvenience!
Now I will tell you. I’ve had small and large issues with the room ( like ac not working at HHI) and I’ve been mostly pleased with the outcome, but I’ve never had this kind of treatment. Above and beyond. I love the CMs at Wilderness Lodge. Kudos to you owners! And thank you for sharing your resort with us.
P.S. By Golly, someday I’m gonna own VWL points!! Then I’ll be a Groupie, Lover & Owner