daughtersrus
DIS Veteran
- Joined
- Feb 26, 2002
Today is B3G4 Free. Of course I shipped when it was B3G2 Free. They won't do a price adjustment for me since my purchase was 21 days ago and not 14.
I need to bring back the items and repurchase them. I used a coupon for a free item when I purchased. The clerk that I spoke with said that she can't guarantee that they will allow that free item to be applied to the purchase that I make today. She said it's up to the person that helps me.
I tried calling customer service for the official policy but hung up after being on hold over 20 mins.
I'm hoping that someone here may know that official Corp. policy.
I always thought that they destroyed merchandise like body wash that was returned but she said that they don't. It goes back on the shelf if it doesn't look like it was used. I'm old enough to remember the Tylenol tampering so I admit that this makes me a little uneasy. I'm not a paranoid person but it seems like it could be easy for someone to add a dangerous substance and harm someone
I need to bring back the items and repurchase them. I used a coupon for a free item when I purchased. The clerk that I spoke with said that she can't guarantee that they will allow that free item to be applied to the purchase that I make today. She said it's up to the person that helps me.
I tried calling customer service for the official policy but hung up after being on hold over 20 mins.
I'm hoping that someone here may know that official Corp. policy.
I always thought that they destroyed merchandise like body wash that was returned but she said that they don't. It goes back on the shelf if it doesn't look like it was used. I'm old enough to remember the Tylenol tampering so I admit that this makes me a little uneasy. I'm not a paranoid person but it seems like it could be easy for someone to add a dangerous substance and harm someone