Just got off the phone to ask for a refund since our Deluxe APs were paid in full when we got them in October. I explained to the CM when we got our APs, we paid for them with gift cards, and the CM tossed them in the trash, so I didn't have the cards for the refund. I asked if it would be put on new cards instead. She said it would be in the form of a check. I would get an email once the parks are open.
By the time I got off the phone, I was crying. We had two trips cancelled and I know there isn't any way with this pandemic we can go back for a while. I am going to plan one hellofa trip for 2021. Wishing the best of health to all and the most magical trips when we all are able to go back to the happiest place on earth.