WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[yulilin3]

I'm seeing info on FB that travel agents received something saying that all FP, dining reservations, and experience bookings will be cancelled. Can anyone verify this?

for what period of time? We can't really verify anything other than what Disney already reported and that's on their website, other than that everything else is rumor. But I assume all reservations prior to July 11th will be cancelled

 

[Mom2Anna&Elsa]

https://mickeyblog.com/2020/05/28/w...es-new-reservations-system-being-implemented/

 

[yulilin3]

Carley is usually a pretty reliable source..

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I mean this is what Disney has posted already, since yesterday right?

 

[zemmer]

I mean this is what Disney has posted already, since yesterday right?

But I’m taking this as they’re canceling for everyone, even as far as November ADRs. I had thought they were only canceling until July 11.

 

[courtney1188]

Carley is usually a pretty reliable source..

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Didn't see yours when I posted mine! Ugh. So that means those of us who woke up early and secured the dining and FPs we wanted now have the same chance as anyone else with a resort reservation. Good luck to the phone CMs - I see a lot of angry phone calls coming their way. I won't be one of them since there isn't much of a point, but I am not happy.

 

[osufeth24]

I mean this is what Disney has posted already, since yesterday right?

I mean this is what Disney has posted already, since yesterday right?

according tot he news sites, it's all reservations in 2020

 

[courtney1188]

I mean this is what Disney has posted already, since yesterday right?

How so? I hadn't seen anything saying those of us with dining and FP reservations for after they opened would have those go away. Many of us were hoping those meant we would automatically receive a reservation to gain entrance to those parks.

 

[yulilin3]

So here's the wording from mde, not sure how that's different, again these are not news sites they are fan sites, they may be right but we can't take it as fact until Disney says



"after that time period" Disney didn't put a date, so it may very well be July or August or November, whatever time period they chose

 

[courtney1188]

for what period of time? We can't really verify anything other than what Disney already reported and that's on their website, other than that everything else is rumor. But I assume all reservations prior to July 11th will be cancelled

The notice travel agents received says it is for EVERYTHING. All reservations currently booked.

 

[Katrina Y]

Mine too, and ours were originally July 7 - 20! That's great news for us since we had already decided not to go this summer. I hope it's for real and not a glitch.

Those are the exact dates on my tickets, but my dates haven’t been change. Just curious if you have a package deal or did buy your tickets separately? We have a package.

 

[courtney1188]

So here's the wording from mde, not sure how that's different, again these are not news sites they are fan sites, they may be right but we can't take it as fact until Disney says

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Here's the wording on the e-mail travel agents received. So no matter how late in the year your trip is booked, sounds like you are affected. Being that the year they put is 2021 (which seems strange to me since they're not even selling packages for 2021!)

 

[yulilin3]

The notice travel agents received says it is for EVERYTHING. All reservations currently booked.

yes, I believe they will reopen with only DVC

 

[courtney1188]

yes, I believe they will reopen with only DVC

And Fort Wilderness. But this is less about the resorts (we don't really know what is going on there yet) and more about everyone losing their Fastpasses and dining reservations, whether their trip was booked in July, September, December, etc.

 

[Jroceagles]

https://mickeyblog.com/2020/05/28/w...es-new-reservations-system-being-implemented/

Wow. So all that planning and getting up early to book dining for nada. Uggggggggg

 

[yulilin3]

Here's the wording on the e-mail travel agents received. So no matter how late in the year your trip is booked, sounds like you are affected. Being that the year they put is 2021 (which seems strange to me since they're not even selling packages for 2021!)

yeah, they said that they would be adjusting reservations and experiences in the DPB that didn't really say anything but said a lot. This is what they are doing, people who had a resort reservation will get first dibbs to book again.
Why are they doing it this way? IDK but it could be to actually give people that want to come an opportunity to book. A lot of people hold on to reservations until last minute and then decide not to show, if Disney is going to control capacity they need to know who is actually showing up.
It is real bad costumer service on their part, but logistically it might be the best way to have actual numbers in hand before each day

 

[20yBWDW]

So does that mean if we have a reservation booked under free dining for September, they will cancel the dining plan, and we can choose between keeping the reservation at the same price, without dining, or rebook for a later date with a 35% discount? I'm confused by the "later date" language.

 

[osufeth24]

https://disneyparks.disney.go.com/blog/2020/05/an-update-on-walt-disney-world-resort-reservations/
here's the official word

Sounds like dining reservations will now be 60 day in advance instead of 180 from now on (even when things return to normal)

 

[courtney1188]

https://disneyparks.disney.go.com/blog/2020/05/an-update-on-walt-disney-world-resort-reservations/
here's the official word

Sounds like dining reservations will now be 60 day in advance instead of 180 from now on (even when things return to normal)

Interesting note about changing reservation planning from 180 days out to 60 days out going forward. I wonder if that will be a permanent change. I don't mind the 180 days as we live far away and always plan far in advance, but I know for many, having to do that is a source of frustration that is unique to Disney. (and now I'm realizing you literally just said that - sorry! My brain is frazzled right now.)

 

[Jroceagles]

yeah, they said that they would be adjusting reservations and experiences in the DPB that didn't really say anything but said a lot. This is what they are doing, people who had a resort reservation will get first dibbs to book again.
Why are they doing it this way? IDK but it could be to actually give people that want to come an opportunity to book. A lot of people hold on to reservations until last minute and then decide not to show, if Disney is going to control capacity they need to know who is actually showing up.
It is real bad costumer service on their part, but logistically it might be the best way to have actual numbers in hand before each day

Referring to Dining correct? not actual resort reservations?

 

[GADisneyDad14]

Lot ‘o news in that one.

In typical DPB fashion they could have said the same thing with half the words, but I’ll take it. I do appreciate the continuing rollout of info.