Pumpkin1172
DIS Veteran
- Joined
- Sep 14, 2016
They had used our local store as a test store a few years ago for the click and collect. It has been a hit here for years. Our store seems to be a " test store " for many things. It went from 4 parking spots to 8, then to 12. I used it off and on for a couple of years. It works great it everything that you need is in your order. If not, you still need to either go into the store to see if it is available or go to another store for said item. And that last 2 yrs for sure here, that's been my experience, so I have not used it much because half of my order would be missing. I would be picking up on a Monday around 4:45 on my way home from work because we were gone over the weekend.
The items that were missing would be needed items, that SHOULD be stocked items like bananas, bread, coffee creamer etc etc etc etc. Before the covid 19 virus hit, our store was lacking in various departments and I would leave very frustrated. And that's why I stopped using the click and collect. I could hit No Frills on my way home, and get in and out before the 5:00 rush hit there, with most of my items!!! As convenient as the click and collect is...when important items are not in your order and you still need to go into the store, it defeats the whole purpose of it.
For now, I'll leave the click and collect for those who need to use it because of compromised immune systems. I'm more than able to pick my own groceries.
The items that were missing would be needed items, that SHOULD be stocked items like bananas, bread, coffee creamer etc etc etc etc. Before the covid 19 virus hit, our store was lacking in various departments and I would leave very frustrated. And that's why I stopped using the click and collect. I could hit No Frills on my way home, and get in and out before the 5:00 rush hit there, with most of my items!!! As convenient as the click and collect is...when important items are not in your order and you still need to go into the store, it defeats the whole purpose of it.
For now, I'll leave the click and collect for those who need to use it because of compromised immune systems. I'm more than able to pick my own groceries.