I know we all have super high expectations from Disney, but I will say with the exception of our community centre for Mini Soccer, companies I’ve dealt with have been painfully slow at best with cancellations, refunds, or credits during COVID.
In comparison, I remain impressed with how freely Disney has allowed refunds, and loosened cancellation policies. For the most part, if they’re holding someone’s money it’s because that person has chosen to wait. They are not perfect and there is still issues, but I think they’re doing good