Cruise and Theme Park Operational Updates due to Coronavirus

[andyman8]

@andyman8 do you know anything about future room discounts or are those gone forever?

I know this is kind of an annoying answer but I firmly believe they're taking a wait and see approach on many things, including discounts. Discounts are all about driving new bookings, and we're still a few weeks out at least until new bookings are permitted. Like what we were talking about with APs, it will all depend on what park availability looks like. I can tell you that guests who were booked with a room discount for the resorts-only period who opted to modify their reservation were offered a slight discount (maybe 20%) on their new booking. It was done quietly though, so I think if there are any discounts to be had later this year, we won't be seeing them for some time.

Ugh is it confirmed only on desk top, no app to make the reservations?

On Monday, if possible, I'd highly recommend using a desktop computer if possible (given the amount of demand that will be on the system), but I'd imagine m.disneyworld.com (their mobile site) will also have access to the system. Not confirmed yet (just no MDE).

Believe what you want. I'm providing information that was given to me by a CM. I will be making my reservations on Monday, as my trip is in three weeks. I would bet money that those who have vacations in 2021 are going to assist in crashing the system, AND will be mightily disappointed come Monday when they find out their booking window has not begun.

I'm not saying you're wrong; it's certainly possible but we don't know. If you ask another CM, you'd probably get a different answer. I don't think it's fair to go after those with late 2020 and 2021 reservations if Disney doesn't provide any additional communication. If Disney doesn't clarify, then I don't blame anyone with tickets and a reservation for 2020 or 2021 for logging on to try to make a reservation. Now, if Disney does come out and say it will only be for a shorter window and those people are just logging on because they want to "see the system" or "practice," then you have a legitimate gripe. If Disney doesn't provide any additional communication, any crash is on Disney, not them. I do think they will provide quite a bit more info this weekend though.

 

[Jjbbllfrg]

There’s no way everyone has to have a MDE account. There just needs to be a ticket and a reservation linked to every individual on your list. You can calm down. Your one year and great great grandmother doesn’t need an mde account.

 

[HorizonOne]

If true, Disney learned literally nothing from their bungled roll out of MDE

I manage my dad's AP on my own MDE. You just have to link the AP to your own account.

 

[Flamingeaux]

Here is Petes video from today saying everyone MUST have their own MDE account.

unless i am hearing this wrong?

He said it. I think he was wrong. It don't see where it says that. You have to be in someone's account not have your own account.

 

[SaintsManiac]

Just got this email. Again, my reservation is MAY 2021:

BE AMONG THE FIRST

Since you’re an existing ticket holder with a Disney Resort or other select hotel reservation, we’re giving you access to the Disney Park Pass system beginning June 22. Simply log into your My Disney Experience account and check for the date and Theme Park you wish to visit. To enter a Theme Park, both a reservation and valid ticket or annual pass for admission to the same Park on the same date are required. You must make a separate reservation for each date you plan to visit, even with a multi-day ticket. Please note that reservations are limited in capacity, subject to availability and are not guaranteed until confirmed. Click here for more information.

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Please remember to check the Disney Park Pass system (once available) from time to time as Theme Park reservation availability can change.

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[rteetz]

Would you kindly check on what people are talking about regarding Pete saying everyone needs their own MDE account. I always make all the plans, FP, reservations for my family, so I am very confused by this. All 5 of our tickets are linked on my account. Help?

I don’t see why you wouldn’t be fine. Obviously the more people that have it on their phones probably the better but a five year old isn’t going to have their own account or phone so

 

[Dulcee]

There’s no way everyone has to have a MDE account. There just needs to be a ticket and a reservation linked to every individual on your list. You can calm down. Your one year and great great grandmother doesn’t need an mde account.

This. If you log in to MDE and your travel party is there with tickets attached to their name, you are good.

The problem is if you have tickets not linked to a name.

 

[Marionnette]

Here is Petes video from today saying everyone MUST have their own MDE account.

unless i am hearing this wrong?

You didn’t hear wrong. He definitely said that the days of Mom managing everyone under her MDE are over...at least for now.

I still don’t think it makes sense.

 

[Alana20]

Just got an email saying I can book park reservations on June 22nd. I have a early August package. It’s a family suite at AOA so I guess the resort part is still unknown but at least I got the “priority access” email.

 

[Spridell]

He definitely says it: "the days of mom being the one with the My Disney Experience Account are over."

That's crazy. How do we get everyone that has been in my account since the inception of MDE, and currently have tickets and APs linked to all get their own account?

I had 2 family members that did not have their own MDE accounts and I literally just made accounts for them. Real PIA if you ask me

 

[MrsBooch]

Can I also add DVC room only members to that list lol we don’t have AP but only DVC room booked through our membership and I have no idea where we fall since my points reservation isn’t a package

this is my situation.

I'm thinking when folks currently with set resort stays without tickets are finally able to get them and try for park reservations, especially during the reduced capacity period, there might be issues.

For example: if someone already has a week long resort stay over the next few months from Tuesday to the following Tuesday and are finally able to get tix and then do park reservations, they could have issues getting anything on their particular weekend days due to locals / APs eating those up. Just throwing this out.

I have a resort reservation for thanksgiving week - no tickets yet because I wait until closer to FP time - so we never bought them prior to the lockdown.
If hypothetically, i'm able to buy tickets with everyone else when they open that "later this summer" for 2020 - won't that week already have been reserved by everyone who already had tickets?
There is NO WAY we are going to be able to touch a park in 2020 if we didnt already buy tickets at this point.

I had a conference call and like 15 pages populated between when i started writing this and now - has there been additional clarification on this specific scenario?

 

[DGsAtBLT]

Ok so I don't think I've seen this addressed yet...um...is the "value" in an AP the single factor of possibly getting to reserve a park day if anything is left after resort guests? Am I missing something? Are they giving us a year for free to make up for the cost? Seriously...

It’s still possible booking a park reservation outside of right after it opens is as simple as a day of muppets FP+ was, and APs aren’t really shut out.

 

[Leigh L]

Here is Petes video from today saying everyone MUST have their own MDE account.

unless i am hearing this wrong?

That's what I'm hearing too.

But *if* this is the case, that's going to snowball into other issues. Last I knew, to remove someone off your MDE and create their own needs Disney IT to intervene, you can't do it yourself. We had some glitch a year or two ago and Disney IT needed to separate DH from my account.

ALSO, as I was typing this, just got the reservation email! Mine states since I have resort and tickets I can book on Monday (Mid-August dates)

 

[Racheldb]

Just got an email from Disney Destinations (I'm booked for July 14-21)

​ We continue to keep the health and well-being of our cast, Guests and communities top of mind, so as we take this measured approach to reopen our Theme Parks, we will manage attendance through our new Disney Park Pass system. This new Theme Park reservation system on DisneyWorld.com will require all Guests to make advance reservations for Theme Park entry. And in order to make your reservations, you will need a My Disney Experience account and valid Theme Park ticket linked to it. If you haven’t already, be sure to link your Resort reservation to your My Disney Experience account as well. ‌ BE AMONG THE FIRST Since you’re an existing ticket holder with a Disney Resort or other select hotel reservation, we’re giving you access to the Disney Park Pass system beginning June 22. Simply log into your My Disney Experience account and check for the date and Theme Park you wish to visit. To enter a Theme Park, both a reservation and valid ticket or annual pass for admission to the same Park on the same date are required. You must make a separate reservation for each date you plan to visit, even with a multi-day ticket. Please note that reservations are limited in capacity, subject to availability and are not guaranteed until confirmed. Click here for more information. ‌ Please remember to check the Disney Park Pass system (once available) from time to time as Theme Park reservation availability can change. ‌ A PHASED REOPENING As a reminder, Magic Kingdom® Park and Disney’s Animal Kingdom® Theme Park are scheduled to reopen on July 11, followed by EPCOT® and Disney’s Hollywood Studios® on July 15. ‌ TICKET OPTIONS Upon reopening, select ticket options such as Park Hopper® Option will not be available. Click here for details. ‌ We know your next visit will be different. But together, we can find new ways to enjoy magical moments and create memories to last a lifetime. Before you arrive, please check out some things to Know Before You Go online or call your Travel Professionalto learn more. ‌ Hope to see you real soon!​

 

[rteetz]

https://blogmickey.com/2020/06/disneyland-union-demands-theme-parks-dont-reopen-on-july-17th/

 

[A2DisneyMom]

“Soon” just hit my inbox as well. June 22.

 

[Searc]

He definitely says it: "the days of mom being the one with the My Disney Experience Account are over."

That's crazy. How do we get everyone that has been in my account since the inception of MDE, and currently have tickets and APs linked to all get their own account?

Disney can only mine so much data from one account.

 

[Yooperroo]

I got an email letting me know I can book Monday morning. I have a split stay beginning July 10-27 that's at ASM and CBR. Edited to add the only tickets I have linked are AP vouchers

 

[DGsAtBLT]

Just got this email. Again, my reservation is MAY 2021:

BE AMONG THE FIRST

Since you’re an existing ticket holder with a Disney Resort or other select hotel reservation, we’re giving you access to the Disney Park Pass system beginning June 22. Simply log into your My Disney Experience account and check for the date and Theme Park you wish to visit. To enter a Theme Park, both a reservation and valid ticket or annual pass for admission to the same Park on the same date are required. You must make a separate reservation for each date you plan to visit, even with a multi-day ticket. Please note that reservations are limited in capacity, subject to availability and are not guaranteed until confirmed. Click here for more information.

‌

Please remember to check the Disney Park Pass system (once available) from time to time as Theme Park reservation availability can change.

‌

And there you go.

Phone CMs are often wrong. Shocking.

 

[rteetz]

https://twitter.com/x/status/1274061771960180742