Haley R
DIS Veteran
- Joined
- Sep 3, 2017
We have the option to get a refund from allegiant. I just don’t know how that works with it going back to chase and them giving us the points back. We booked a hotel by the airport in Iowa and will stay there tonight and possibly even tomorrow night if we feel like we can’t make the drive. They have a pool so at least ds can go swimming.@Haley R will probably have a fight on her hands because she went through Chase but she is absolutely entitled to her cash back by law (Chase can give her points back). Allegiant can send her a check (lol, as if) or refund the payment method used (Chase’s TA’s credit card) and then she goes to Chase to demand points or cash back and she should be able to get points refunded. Allegiant might try to shove a voucher at her by ghosting her but that’s when DOT comes in. If they won’t talk to her after a couple weeks or insist on a voucher file a grievance against them.
@Haley R this sounds like a miserable situation with rough options. Hope you don’t meet any idiots on the road, I swear holidays + snow can bring out some of the dumbest drivers on the planet