So sorry this happened. I can't believe they won't refund the points .That's not acceptable. to be moved from a 1 bedroom, to something completely not equal in room amenities. we book 1 bedrooms and pay all the extra, almost double points, for a kitchen, laundry, and closed off bedroom. Not returning points when the room is not equivalent should not be allowed.
We also book BWV for convenience, so SSR would suck as an alternative, even in a larger accommodation. At least Yacht is convenient, but not at all equal to a 1 bedroom. I hope you can get those points back.
There are several accounts on FB groups and in another thread here, about being moved from BW views, but so far, they've just been given different views at BWV. So, so sorry this happened.