Wasted a bit of my morning chasing down some AMs. My MC cutoff is the 14th of the month, AMs show up on the 15th. I had purchased a $1000 worth of gift cards along with a few other items at Metro on June 1st since the 5 Xs offer started then. When my AMs posted only 3 Xs showed up. This morning I decided to call and check on why. Called MC, spoke with a very nice agent and we discussed. He said it was an AMs issue and I should call them. I have heard that before and after calling AMs they usually send me back to BMO, it's always a catch 22. He assured me they would be able to help.
So, I called AMs and again got a very nice agent. I explain what I had already explained to MC. He was having tech issues so it took a bit for him to get into his system. When he finally did he said, hmmm, looks like the missing AMs posted on the 21st. I refreshed my page and sure enough, there they were. I kind of felt stupid but I had checked just before calling and they were not there.
At least they are there now. It's 174 AMs so I didn't want to just let it go. All together I received 416 AMs just from that purchase so I think that is about a 4% return. I'm okay with that.
So, I called AMs and again got a very nice agent. I explain what I had already explained to MC. He was having tech issues so it took a bit for him to get into his system. When he finally did he said, hmmm, looks like the missing AMs posted on the 21st. I refreshed my page and sure enough, there they were. I kind of felt stupid but I had checked just before calling and they were not there.
At least they are there now. It's 174 AMs so I didn't want to just let it go. All together I received 416 AMs just from that purchase so I think that is about a 4% return. I'm okay with that.