On a recent short trip to Disneyland, we had planned to take the Airport Bus to Disney, from John Wayne Airport, and back at a later time. The place I was suppose to catch the bus was suppose to have someone in a booth selling the tickets. There was never anyone there---I waited an hour. I called and they said the bus would be there on time, and to pay the lady on the bus. The bus did not show up, and we got tired of waiting for it so we ended up taking the Super Shuttle, which cost just a little more. When we left Disney, we raced to get to the Disneyland hotel, where the Airport Bus was suppose to pick us up, and it was 30 minutes late. Then, when we got on the bus, the woman tried to overcharge us quite a bit. When I pointed out that she was charging us the wrong amount, she changed the price accordingly. The driver was very friendly, and the ride was pleasant. Hope that helps someone.