Rkeefer880
Earning My Ears
- Joined
- Aug 12, 2010
Had a bad experience with a bus driver this morning, <edited>, from <edited> going from Yacht Club to Magic Kingdom at 8:15 am on 12/15. I think the bus number was <edited>. I was in a motorized scooter because I have three fractured vertebrae. He overshot the ramp, let everyone else board first, and didn’t back up to get me. My daughter had to tell him I was there. He asked me several times if I would transfer. I told him I couldn’t. I was trying to park, he seemed impatient. I asked for his help, he said he didn’t like to do that unless the person got out. Trust me, I’d love to jump out! When we parked, again, offered no help..again very impatient. For me, having an invisible disability is a practice in patience. I have had several bus drivers who have been very impatient or downright rude . Another driver outright lied and said he was full, when my husband looked, there were empty seats as well as no motorized chairs on the bus at the time. I implore Disney to work with their drivers on disability training, discrimination laws as well as empathy. I know it doesn’t apply to all their drivers. A shout out to Sal!! He was awesome! But for the most part, they were undertrained, one driver forgot to secure my chair, in dealing with people who truly cannot transfer due to a severe disability.
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