I was in attraction at the Great Movie Ride for my program. We had to learn a 50 page spiel, learn blocking for the spiel, learn how to operate a vehicle, learn how to speak and operate at the same time, load, unload, great guests, give directions, basic clean up of attraction area, open the ride, close the ride, how to evacuate the ride, chemical safety, fire safety, deal with guest situations(stupid guests), and basic guest service and recovery...
I worked an average of 45 hours a week, sometimes as many as 70 hours in one week. I had many 12 hours days, coming in as early as 7:30 in the morning and leaving as late as 2am.
the positions were(in the rotation order):
Odd Rotation
1st set "A" and 1st set "B" (This is driving the vehicle and spieling position)
Front Usher (outside greeting)
3rd set "A" and 3rd set "B"
Head Usher(greeting inside, and monitoring handicap line)
5th set "A" and 5th set "B"
ADB (vehicle load and send off)
Even Rotation
2nd Set "A" and 2nd set "B"
Casting director(in charge of opening doors to begin loading)
4th Set "A" and 4th Set "B"
Valet(stroller parking outside)
ADA (vehicle load)
There are a few extra positions thrown in if we have a lot of people working that day. Basically you come into work and sign in. Once you sign in you click a button and get an assignment. The computer assigns you one of these and you go where you're supposed to. You send whoever is already there back for their break or for them to sign out and go home. You then are a part of that rotation until someone comes to give you a break or bump you out. If you're lucky you will get an assignment called Magical Moment or Take Five. These mean you are "supposed" to talk to guests and backdoor them onto the ride or something like that....most of the time we would just sit there for the 15 minutes on the break room before we had to sign back in
THe most fun times were evacuations. If the ride had"technical problems" we would have to evac the guests, many times while they're in the middle of the track on the ride. We'd have to shut the ride down for a little while so we got a break. The GMR building is also considered a shelter for severe weather and the likes so if its bad enough we shut down ride operation and let people just sit around. Also giving us a break!
We were supposed to get breaks every 2 hours. For ever two hours of work you get a 15 minute break and after 6 hours you get a half hour. So for a 6 hour shift you would get two 15 minute breaks, but for a 6.5 hour shift you'd get one 15 and one 30. For, say, a 12 hour shift you would be scheduled for four 15s and a 30.
We wore black polyester mom pants (high waisted, pleated fronts, wiiiide hip area, narrows at ankles...BAD), Red polyester, double layer shirts that do not breath in Florida weather designed to look chinese-ish (the chinese button hooks were forever unpopping, a red hat to be worn outside, and a long sleeved gray polyester jacket only worn inside on the dock area. We wore black shoes and a black belt with gold buckle to complete the look
It was fun while it lasted...But I would not want to work there full time. I don't now how people can stand it for years at a time.