All of us at
Disney Cruise Line hope you and your family are staying well. Our team remains focused on the health and well-being of our Guests and team members.
Based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention,
Disney Cruise Line must cancel sailings longer than seven nights. Unfortunately, this means that your sailing has been cancelled.
We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your account. Once you have decided on an alternate sail date, you may contact your
travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
Additionally, we are offering you a 10% discount** on the following two cruises that are replacing your cancelled sailing:
July 22 – July 25, 2021 | 3-night Bahamian sailing |
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Thursday | Port Canaveral, Florida |
Friday | Nassau, The Bahamas |
Saturday | Disney Castaway Cay |
Sunday | Port Canaveral, Florida |
July 25 – July 31, 2021 | 6-night Western Caribbean sailing |
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Sunday | Port Canaveral, Florida |
Monday | Day at sea |
Tuesday | Cozumel, Mexico |
Wednesday | Costa Maya, Mexico |
Thursday | Day at sea |
Friday | Disney Castaway Cay |
Saturday | Port Canaveral, Florida |
These two sailings will open for sale on December 21, 2020. Please contact your travel agent on or after this date and reference your cancelled voyage if you would like to take advantage of this exclusive 10% discount offer.
Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.
Sincerely,
The Cast and Crew
Disney Cruise Line
*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.
**This exclusive 10% discount offer is only available to Guests previously booked on the July 22, 2021, 9-night Southern Caribbean sailing and is only valid for the July 22, 2021, 3-night Bahamian and July 25, 2021, 6-night Western Caribbean replacement sailings. The 10% discount is applied per person and is non-transferable, non-refundable and has no cash value. This discount can be used in conjunction with the onboard booking offer, but is not combinable with any other discounts or Category with Restrictions staterooms (IGT, OGT, VGT). Standard prevailing rates apply and Guests are responsible for any balance due after the discount has been applied. Standard cancellation policies and terms and conditions apply to future sailings.