The
DVC Rental Store has terms which seem to favor the person travelling rather than the owner. The owner is agreeing to make modifications, and there is no limit to the number of modifications. As an owner, I would want to make one reservation and be done with it. I would not want to agree to make an unlimited number of changes. The DVC Member website goes down, the phone lines have multi-hour waits, the chat feature doesn't always work, and I'm not sure every possible change can be done by sending an email. Things could be going on in my life which would prevent me from giving this kind of attention to a reservation. And if I wanted to micro-manage the rental process, I could use the Rent/Trade Board here and do it all myself, and not have to give an agency a share of the tenant's money.
The agreement includes this:
8. DVC Member agrees to modify reservations as directed by The
DVC Rental Store including but not limited to the following:
a. So long as DVC Member’s points do not expire prior to the new reservation request, if directed, DVC Member shall cancel the existing reservation and book a new reservation, utilizing the original points from the cancelled reservation, per instructions provided by The DVC Rental Store. In this event, the existing Point Use Rental Agreement will be terminated, and a new Point Use Rental Agreement with the same Point Use Rate payable to DVC Member will be executed between Member and new Guest. DVC Member will be paid the full Point Use Rate based on the original reservation plus a $50 courtesy fee to make said changes.
b. If directed by The DVC Rental Store to do so, DVC Member shall remove the original lead Guest, as well as other Guests and, change all contact information per instructions provided by The DVC Rental Store. In this event, the existing Point Use Rental Agreement will be terminated, and a new Point Use Rental Agreement with the same payout to DVC Member will be executed between Member and new Guest. DVC Member will be paid the full amount based on the original reservation plus a $50 courtesy fee to make said changes which shall also be the consideration for entering into a new Point Use Rental Agreement.
c. All modifications will still be subject to the same agreed terms in this Intermediary Agreement. There is no set limit to the amount of modifications, however, for each modification the DVC Member will receive a $50 courtesy fee.