Best Buy has switched to curbside servicing effective today according to an email I've received. Maybe they were already doing this in your area?
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Beginning
Sunday, March 22, we will offer
contactless curbside service at all locations across the country where state or local laws allow. Rather than ask you to come into our stores, any items you order on
BestBuy.com or the Best Buy app will be delivered to your car curbside. If, for any reason, you didn't order the product in advance and the product is in stock in the store, one of our employees will be more than happy to go get it in the store and sell it to you while you remain in your car. This service also extends to returns and exchanges, the period for which has been
extended on most products so that you have more time. Only employees will be allowed in the store, but we are determined to serve you as fully as we can. Unfortunately, we are temporarily unable to continue our product trade-in and recycling services.
For those who want to continue shopping with us online or on the app, we will, of course, still get you what you want.