kaseyC
Mom to 3 lovely Princesses
- Joined
- Mar 25, 2002
Just got back from our first stay at the Poly Concierge. We originally booked a GV concierge room but after DH saw the view from the lounge, he wanted a LV room. So during check in we upgraded. They were wonderful and we had no problem getting our stuff moved from the old room. It was wonderful watching the castle change colors from the balcony as well as the Electric Water Parade and fireworks. The Concierge lounge was a great place to relax. I enjoyed my nightly Bailey's nightcap and yummy dessert.
Before we went I was a little anxious because I read about rude staff members and poor service. I am happy to say that everyone we met was very nice and very helpful. Cathy at check in was wonderful, and she went out her way to make sure our stay was going well.
On our second day, we came back to our room to find gift packages for each of our DDs and A Chocolate Poly Picture postcard. We also recieved a gift the night before we left.
Overall, we really enjoyed our stay and the Polynesian is a beautiful resort.
Before we went I was a little anxious because I read about rude staff members and poor service. I am happy to say that everyone we met was very nice and very helpful. Cathy at check in was wonderful, and she went out her way to make sure our stay was going well.
On our second day, we came back to our room to find gift packages for each of our DDs and A Chocolate Poly Picture postcard. We also recieved a gift the night before we left.
Overall, we really enjoyed our stay and the Polynesian is a beautiful resort.