We did the package on Monday instead of Saturday. Similar to what others have said, not many signs directing but all cast members at Plaza Inn knew where to direct us. We ate around 4pm, hit Space at 5:15 then got to the viewing area around 5:40. We got a spot on the curb for the kids (3 kids) and my husband and I sat in back of them. Some couples stood which is fine as long as you aren't standing in front of the benches. Most everyone was on the curb with a few people in the "second row" and then benches full. One thing I will say, complaint wise, is that the cast members aren't very strict when policing the area (granted there was only 1 CM) and many times people would just walk by and sit on the curb. We, as in the guests, had to let people know it was reserved. Very frustrating when, at 5:59, groups would literally run up to the curb and try to push my kids to squeeze to make room for their family of 6. Once we told the cast members, they asked them to leave but I can see it be frustrating if you'd paid for that option to arrive for reserved seating and see a group taking up prime space who didn't have access to the area. I highly recommend the package, my kids loved it and my son swooned when Elsa waved at him directly.
Regarding the food, my 11 year old got the kids pasta. Tons of food too. My husband and I said we could have ordered different entree's and shared (choices of chopped salad, fried turkey, and pasta). I have pics that I will post later of the check in location, food, menu, and viewing location.