"Official" 2018 Mickey's Not-So-Scary Halloween Party - A Spooktacular Celebration!

That is a possible trigger… I actually had 2 full-fledged reservations… And recently got rid of one of them… It doesn’t really make sense that it would flag a single day somewhere else but you never know with the tricks of the system are

I think @Queen of the WDW Scene is onto something. Last year she tried to figure out why some people were being targeted with their FP's and thought it was due to people making changes on their resort reservations. ::yes::

Why resort reservations? This stems from WDW closing down ADR hoarding and pre-booking FP's way in advance as well as double dipping on FP's.

FYI - I posted WDW's IT number here: [URL="https://www.disboards.com/threads/%E2%80%9Cofficial%E2%80%9D-2018-mickey%E2%80%99s-not-so-scary-halloween-party-%E2%80%93-strategy-and-itinerary-thread.3672288/#post-58989836"]Post #2[/URL] for easier access. Calling any other number and/or using the "chat" feature never worked to resolve FP issues.

AND hate to say this, even though IT helped you out don't be surprised if you end up getting a THIRD email notification. This was reported last year by those as well. Some caught it in time and others didn't. You're going to have to stay on top or your FP's and emails.
 
Quick question (it’s about fastpasses again - sorry!)

Family has a 14 day for the price of 7 ticket each but we’re only staying 10 nights as elsewhere at the start of our holiday. Bought tickets for MNSSHP which I’ve managed to link to MDE. If we wanted to make FPass bookings from day 4.30 till 5.30 would it matter if it were against our 14 day ticket (as essentially we could still book more fastpasses for the days after we’d left) or should it be against the hard ticket for MNSSHP (and how exactly do you tell the difference when you’re making FP reservations as first visit to DW and still a while before it’s our FP reservation day.

Hope that makes sense - thanks!
 
Quick question (it’s about fastpasses again - sorry!)

Family has a 14 day for the price of 7 ticket each but we’re only staying 10 nights as elsewhere at the start of our holiday. Bought tickets for MNSSHP which I’ve managed to link to MDE. If we wanted to make FPass bookings from day 4.30 till 5.30 would it matter if it were against our 14 day ticket (as essentially we could still book more fastpasses for the days after we’d left) or should it be against the hard ticket for MNSSHP (and how exactly do you tell the difference when you’re making FP reservations as first visit to DW and still a while before it’s our FP reservation day.

Hope that makes sense - thanks!
The system will not differentiate between the different tickets in your account, it will just match # of ticket entitlements vs # of FP days booked.

Will you not be booking FPs for your offsite days?
 
The system will not differentiate between the different tickets in your account, it will just match # of ticket entitlements vs # of FP days booked.

Will you not be booking FPs for your offsite days?

I’m in the U.K. and flying to NYork for a couple of days then down to Orlando. The deal at the time of booking had 14 day ticket for the price of 7 so travel agent booked that for us. The ticket starts the day we arrive in Florida so there are 4 of the days we can’t use (we’ll be heading back home). Daughter has to return to school and can’t get the extra days from my workplace either unfortunately or I would be using all 14 days lol!
 
I just canceled the desert party. I'm kind of bummed out about it. I would be lucky if dd and I ate 2 deserts max each. So not sure it would really be worth it. But it seems like it would take away from the party a bit for us. We are more about the rides. Plus with the Free dining we have we would have to skip dinner that night for sure to even be able to consume desert. LOL
 
I’m in the U.K. and flying to NYork for a couple of days then down to Orlando. The deal at the time of booking had 14 day ticket for the price of 7 so travel agent booked that for us. The ticket starts the day we arrive in Florida so there are 4 of the days we can’t use (we’ll be heading back home). Daughter has to return to school and can’t get the extra days from my workplace either unfortunately or I would be using all 14 days lol!

In your case I would book your FP's during the time allotted:

FP+ 3:15-4:15, 4:15-5:15, and 5:15-6:00

FP+ 3:20-4:20, 4:20-5:20, 5:20-6pm

FP+ 3:25-4:25, 4:25-5:25 and 5:30-6:00

FP+ 3:30-4:30; 4:30-5:30; 5:30-6:00

And get into the park earlier scanning your Magicband at the regular entrance. You will avoid the MNSSHP line and can utilize the FP's at your leisure rather then rushing to meet the first deadline. At this point we have no idea what time party goers will be let into the park and you'll already be there. When you're ready to get your party wristband then I would scan the actual party ticket.

EDIT: Sorry, way too much coffee!
 
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That is a possible trigger… I actually had 2 full-fledged reservations… And recently got rid of one of them… It doesn’t really make sense that it would flag a single day somewhere else but you never know with the tricks of the system are

I have two rooms showing in my MDE for same week same resort. This only occurred after I made a change to my reservation. When I called the internet/MDE line the CM said he could create a ticket to have it updated but fixing one thing could trigger other problems. I specifically asked if it could trigger losing fast passes or ticket problems and he said yes absolutely. He seemed very knowledgeable and said he recommended that I don’t do anything and everything would eventually sync. He checked all my fast passes, Regular tickets, party tickets, and room, and in his system everything was there and ok.
 
I have two rooms showing in my MDE for same week same resort. This only occurred after I made a change to my reservation. When I called the internet/MDE line the CM said he could create a ticket to have it updated but fixing one thing could trigger other problems. I specifically asked if it could trigger losing fast passes or ticket problems and he said yes absolutely. He seemed very knowledgeable and said he recommended that I don’t do anything and everything would eventually sync. He checked all my fast passes, Regular tickets, party tickets, and room, and in his system everything was there and ok.

And now we have it! When people take the time to post we can learn so much, so thanks for this!

@Queen of the WDW Scene I hope you're reading this, your determination and excellent sleuthing skills paid off, YOU were right! :thumbsup2
 
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And now we have it! When people take the time to post we can learn so much, so thanks for this!

@Queen of the WDW Scene I hope you're reading this, you're determination and excellent sleuthing skills paid off, YOU were right! :thumbsup2

After reading all of the lost fast passes and problems I wanted to call and make sure I was ok. I am just glad I had the time to have a detailed conversation with a CM who seemed to know what was happening. Of course I then had to share with everyone here as you all have been so hopeful by sharing your experiences.:thanks:
 
So if the park “closes” at 6, and the party starts at 7, will rides be running from 6-7pm?

Yes, but only for those with party wristbands (or day guests in line prior to 6).

It seems a few here are confused with Disney closing at 6pm. This does not mean the park will literally be closed down and everyone must leave Magic Kingdom or that nothing is operational.
  • The park closes down to Day Guests ONLY.
  • Everything continues to operate as normal, including rides, shows, restaurants and stores.
  • CM's rope off areas to prevent Day Guests from staying in the parks.
  • They also check to see if you have your party wristband when going on rides, shopping, standing in character lines and sitting down to watch the parade.
  • Exclusive MNSSHP items like LE pins and Magicbands cannot be purchased without the party wristband being worn.
  • If Day Guests are at a restaurant they will be escorted to the main entrance immediately following their meal, stragglers too.
  • Don't be surprised how many times you'll be asked to show your party wristband, this is a good thing. We all paid a lot of money for this special ticketed event and those who didn't pay need to leave.
Roping off areas...
upload_2018-7-11_22-0-4.png
 
Glad to see you got this fixed, but curious if one of your days had a FP that started before 4? Just trying to figure out what’s triggering these emails and wondered if that was perhaps the case for one day and not the other?

I think @Queen of the WDW Scene is onto something. Last year she tried to figure out why some people were being targeted with their FP's and thought it was due to people making changes on their resort reservations. ::yes::

Why resort reservations? This stems from WDW closing down ADR hoarding and pre-booking FP's way in advance as well as double dipping on FP's.

FYI - I posted WDW's IT number here: Post #2 for easier access. Calling any other number and/or using the "chat" feature never worked to resolve FP issues.

AND hate to say this, even though IT helped you out don't be surprised if you end up getting a THIRD email notification. This was reported last year by those as well. Some caught it in time and others didn't. You're going to have to stay on top or your FP's and emails.


Last year for MVMCP I was worried about this issue since my last day of FPs was my coveted FOP. So bc of that, I did not make any changes to my reservation and only booked 2 FP in the party Grace period 4-6p. Never got "the email" until a day or two before our last day (may have even been my party day - Sunday with my FOP on a Tuesday, I'll have to see if I still have it), and being that I thought I was in the clear after checking first couple of days in my trip, I never checked my email. I noticed the night before that my FP were wiped and discovered email. Took me an hour on hold while CM dealt with it since FOP was involved and obviously FP for it was gone. They saw where I had them (had proof if not) and they knew how it was dropped but not why. Regardless, they fixed the issue with a bonus perk. I got FP for the original 3 things I booked at AK, but they where designated for use anytime I wanted for just those attractions that day which was nice.

So long story short, keep checking even on your trip. I didn't do anything that had triggered people last year or now this year so far, and it happened to me last minute. But as people have already mentioned, and sadly I might add, you might have to talk to different CM on different phone calls to get it ultimately fixed.
 

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