FoodLover
Founder of MouseSavers.com
- Joined
- Dec 19, 2000
I have been getting so much conflicting feedback from people about Connections that I've removed the Connections info from my site, at least temporarily.
Here are the facts:
The vast majority of people who have written to me like the Connections program and feel it offers some deals not available elsewhere, including 10% off Park Hopper Plus passes and Disneyland 3 and 4 day Hoppers; the 4-Day Park Hopper Plus pass for WDW, which isn't available elsewhere; and various WDW meal vouchers that you can't buy elsewhere.
Many have also said they really liked all the information I provided (prices of passes, info on which restaurants will take which vouchers, etc.) because Connections' own web site doesn't provide much detailed info.
However, a significant (and vocal) minority think Connections has too many problems and I shouldn't promote it on MouseSavers. The specific complaints are:
Multiple charges - two people that I know about were overcharged and/or received duplicate orders. These problems were resolved, as far as I know.
Slow shipping on the $10.50 meal vouchers and unclear/contradictory information given out when people called to find out when they would receive these. I personally experienced this problem, which was eventually resolved.
Connections currently has a satisfactory rating with the Better Business Bureau but did have its membership suspended for a few months in late 1999 because of billing problems. BBB says these are now resolved.
Complaints led to an investigation of Connections by the Attorney General's office in Minnesota. The complaints were specifically about telemarketing calls made by Connections (or a telemarketing firm employed by Connections) and did not pertain to any other part of the business.
I don't want to associate MouseSavers with anything that will cause my readers problems. However, I'm now getting a lot of "bring Connections back" requests. So I'm going to do a poll and see what YOU think!
Mary
MouseSavers.com
Here are the facts:
The vast majority of people who have written to me like the Connections program and feel it offers some deals not available elsewhere, including 10% off Park Hopper Plus passes and Disneyland 3 and 4 day Hoppers; the 4-Day Park Hopper Plus pass for WDW, which isn't available elsewhere; and various WDW meal vouchers that you can't buy elsewhere.
Many have also said they really liked all the information I provided (prices of passes, info on which restaurants will take which vouchers, etc.) because Connections' own web site doesn't provide much detailed info.
However, a significant (and vocal) minority think Connections has too many problems and I shouldn't promote it on MouseSavers. The specific complaints are:
Multiple charges - two people that I know about were overcharged and/or received duplicate orders. These problems were resolved, as far as I know.
Slow shipping on the $10.50 meal vouchers and unclear/contradictory information given out when people called to find out when they would receive these. I personally experienced this problem, which was eventually resolved.
Connections currently has a satisfactory rating with the Better Business Bureau but did have its membership suspended for a few months in late 1999 because of billing problems. BBB says these are now resolved.
Complaints led to an investigation of Connections by the Attorney General's office in Minnesota. The complaints were specifically about telemarketing calls made by Connections (or a telemarketing firm employed by Connections) and did not pertain to any other part of the business.
I don't want to associate MouseSavers with anything that will cause my readers problems. However, I'm now getting a lot of "bring Connections back" requests. So I'm going to do a poll and see what YOU think!
Mary
MouseSavers.com