Just to share how a server's actions can "stick" in your brain.
About 33 years ago, our FIRST disney trip. Our 2 1/2 DS was horrible. (I blamed it on airplane air.) We had the gold plan, which included TS. Sitting down with goblets of water, our DS knocks over a glass, water everywhere. I'm in tears. Our server took it very calmly. Came over and said "oh we can just fix this like a leaky tire, we can patch it. He took a few cloth napkins, laid them down. Took care of the mess, no eye rolling, no "when is this family leaving" look. I thought he was being very kind.
About 10 years ago, we had a server at the other end of the spectrum. When you are asked "how are you", the automatic response is "fine, how are you". Well, she was tired. So tired, in fact, later when she checked on us, she decided we needed more details. SHE SAT DOWN WITH US. I had to move a bag for her to sit. We were eating, both DH and I put our forks down, while she told us why she was so tired. It seems her mother needed to move because of a rent hike. So our server was soooo busy helping her and now she too tired to do her job at disney. DH and I were flabbergasted of her actions. I wanted to speak to the manager, DH wanted to finish the meal and get out of there.